Inside Sales Representative

Inside Sales Representative I

Temp-to-Hire Opportunity

Pay: $25.00–$27.00 per hour, depending on experience
Schedule: Full-time, approximately 40 hours per week

Position Overview

We are seeking an experienced Inside Sales Representative I to support domestic and international customers by providing exceptional service, resolving issues, and coordinating solutions across internal departments. This role serves as the primary point of contact for assigned product lines, ensuring customer satisfaction, timely communication, and effective follow-through.

The ideal candidate has a strong background in inside sales, excellent problem-solving skills, and experience working with ERP systems in a manufacturing or industrial environment.

Key Responsibilities

Serve as the primary point of contact for customers regarding assigned product lines, ensuring questions and concerns are addressed promptly and professionally.
Research customer inquiries, identify root causes, and develop effective solutions.
Coordinate with internal departments, including warranty, parts, order management, shipping, inventory, purchasing, accounting, and sales.
Enter data, generate reports, and interpret information to support customer needs and business operations.
Provide timely status updates and communicate clearly with customers and internal stakeholders.
Build and maintain strong customer relationships to promote satisfaction, trust, and long-term retention.
Follow through on commitments and proactively address customer concerns.
Collaborate with the broader inside sales team and other departments to support overall company objectives.
Perform additional duties as assigned.

Qualifications

High school diploma or GED required.
At least five years of experience in an inside sales representative role; call center experience alone does not meet this requirement.
Two to three years of experience using an ERP system.
Experience working with international customers is preferred but not required.
Strong interpersonal, written, and verbal communication skills.
Excellent organizational and multitasking abilities.
Exceptional attention to detail, follow-up, and prioritization skills.
Strong aptitude for mathematics, measurements, and numerical data.
Mechanical aptitude is preferred.

Work Environment and Physical Requirements

Ability to work approximately 40 hours per week, with occasional on-call responsibilities, evenings, or weekends as needed.
Ability to lift or maneuver up to 20 pounds.

At ROLINC Staffing & Search, we connect great job seekers with great companies along the Colorado Front Range and beyond! Since 1991, weve specialized in matching skilled trades talent with manufacturing, distribution, and construction companies – providing temp-to-hire, direct hire, and career-advancing opportunities. Originally founded as Resumes On-Line, Inc., we evolved into a niche staffing firm focused on building strong teams in hands-on industries. Ready for your next great job? Apply with ROLINC today!