Working Capital Supervisor

Working Capital Supervisor

Location: India (Shared Service Center)
Department: Finance
Reports To: U.S. Controller
Supports: McCrometer and related Veralto operating companies

Position Summary

The Working Capital Supervisor is responsible for leading the Accounts Receivable, Credit & Collections, Cash Application, and Accounts Payable activities performed by the Shared Service Center in India. This role serves as the primary operational leader for working capital processes and ensures the timely, accurate, and efficient execution of transactional finance activities supporting McCrometer.

The position partners closely with U.S.-based Finance, Sales, Customer Service, and Operations teams to improve cash flow, reduce overdue receivables, maintain strong internal controls, and deliver high-quality shared service support. The Working Capital Supervisor will directly manage SSC personnel and contractors while driving performance against established service levels and key working capital metrics. This role aligns with McCrometer's future-state finance organization, which includes dedicated oversight of AP, AR, and Credit/Collections activities.

Essential Responsibilities

Working Capital Leadership

- Lead all working capital-related activities within the Shared Service Center.
- Drive improvements in Days Sales Outstanding (DSO), collections effectiveness, and cash conversion.
- Monitor aging reports and proactively identify collection risks.
- Develop action plans to reduce overdue balances and improve cash flow.
- Support monthly cash forecasting activities.

Accounts Receivable & Credit Management

- Supervise customer invoicing, cash application, dispute resolution, and collections processes.
- Review collection escalations and coordinate resolutions with U.S. business partners.
- Ensure credit reviews are completed in accordance with company policies.
- Monitor customer credit exposures and recommend risk mitigation actions.
- Process credit card payment transactions.
- Resolve disputes and process credit memos on customer accounts.
- Create new customer accounts in Oracle ERP.
- Manage upload of sales tax exemption certificates to Avalara.

Accounts Payable Operations

- Oversee invoice processing, payment execution, and vendor inquiry resolution.
- Ensure adherence to payment terms and approval workflows.
- Support vendor statement reconciliations and issue resolution.
- Identify opportunities to improve efficiency through automation and standardization.
- Create payment batches for ACH and wire payments in bank and ERP

Shared Service Center Management

- Directly supervise SSC employees and contractors supporting finance operations.
- Establish individual and team performance objectives.
- Conduct regular performance reviews, coaching, and employee development activities.
- Manage workforce planning and resource allocation across finance processes.
- Maintain documented standard operating procedures and process controls.

Process Improvement & Controls

- Drive continuous improvement initiatives across Order-to-Cash and Procure-to-Pay processes.
- Implement KPI dashboards and performance reporting.
- Ensure compliance with internal control requirements, audit standards, and company policies.
- Support internal and external audit requests.
- Partner with ERP and business teams to improve process automation and reporting capabilities.

Stakeholder Management

- Serve as the primary SSC contact for McCrometer finance leadership.
- Collaborate with U.S.-based sales, operations, customer service, and finance teams.
- Participate in regular operational reviews with finance leadership.
- Escalate service delivery issues and recommend corrective actions.

Qualifications

Education

- Bachelor's degree in Accounting, Finance, Commerce, or Business Administration.
- MBA, CA, CPA, CMA, or equivalent certification preferred.

Experience

- 12+ years of experience in Accounts Receivable, Credit & Collections, Accounts Payable, or Finance Operations.
- 3+ years of supervisory or team leadership experience.
- Experience working within a Shared Service Center or Global Business Services environment.
- Experience supporting U.S.-based operations preferred.
- Manufacturing or industrial industry experience preferred.

Technical Skills

- Strong understanding of working capital management principles.
- Experience with ERP systems, preferably Oracle.
- Advanced Microsoft Excel and reporting skills.
- Knowledge of internal controls and financial compliance requirements.
- Experience building and managing KPI reporting.

Leadership Competencies

- Strong people leadership and team development skills.
- Excellent communication and stakeholder management abilities.
- Ability to work effectively across multiple cultures and time zones.
- Strong analytical and problem-solving capabilities.
- Results-oriented with a continuous improvement mindset.

Key Performance Indicators

- Days Sales Outstanding (DSO)
- Collection Effectiveness Index (CEI)
- Past-Due Accounts Receivable %
- Cash Application Accuracy
- Invoice Processing Cycle Time
- On-Time Vendor Payment %
- Shared Service SLA Compliance
- Productivity Per FTE
- Audit and Internal Control Compliance
- Customer and Stakeholder Satisfaction

At Veralto, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve.   Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

Unsolicited Assistance

We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies , in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.