Assistant Manager (Online Business)

Sperton Global ASLahore, PunjabOn-siteFull-timeMid level, 2–5 yearsListed 3 hours ago

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About this role

- Department: Commercial – New Growth Channels
- Location: Lahore
- Required Experience: 4–5 years
- Travel: Occasional for partner meetings.

About the Role:

We are looking for an "Assistant Manager (Online Business)" for one of our client's, a leading brand in electronics industry, to join their team on full-time onsite basis in Lahore and grow their sales through external e-commerce and online marketplace partners (e.g., Daraz and other leading online retailers), driving sell-in, sell-out, visibility and profitability across mobile and consumer electronics, while keeping channel discipline aligned with the overall go-to-market.

What You'll Do?

Partner Management:

- Manage day-to-day relationships with assigned online partners as the single point of contact.

- Negotiate annual and campaign-level joint business plans, including targets, investments and visibility commitments.

- Conduct monthly and quarterly business reviews with partners using performance data.

Sales & Business Growth:

- Deliver monthly and quarterly sell-in and sell-out targets across MX (mobile), CE (consumer electronics) and accessories categories.

- Plan and execute online campaigns, mega sales events (e.g., 11.11, 12.12, Ramadan, Black Friday) and new product launches.

- Identify growth opportunities through new partners, categories and bundled offers.

Inventory & Channel Discipline:

- Monitor product availability and listing health across partner platforms; flag and resolve issues quickly.

- Manage partner inventory levels, forecasting and replenishment in coordination with supply chain.

- Prevent channel conflict with offline retail, operators and company's own eStore.

Content & Visibility:

- Ensure accurate, high-quality product listings, images and content on partner platforms.

- Secure prime placements, banners and search visibility; track share of shelf vs. competition.

Analytics & Reporting:

- Track KPIs: sell-out, online market share, conversion, stock cover and ROI on marketing spend.

- Prepare weekly and monthly performance reports and competitor insights for management.

Cross-functional Coordination:

- Work with Marketing, Product, Finance, Supply Chain, Legal and Service teams to execute plans and resolve partner issues.

- Manage partner claims, rebates and settlement reconciliation with Finance.

Who You're?

- Bachelor's degree in Business, Marketing or a related field; MBA preferred.

- 4–5 years of experience in e-commerce or online business management, ideally in consumer electronics, mobile or FMCG.

- Proven track record of managing online business partners and delivering sales targets.

Skills & Competencies

- Must have: strong analytical skills — able to dig into sales and partner data, identify trends, root causes and opportunities, and turn findings into clear business recommendations.

- Must have: strong interpersonal and presentation skills — able to engage confidently with partners' leadership teams and Samsung senior management, and deliver compelling, data-backed presentations.

- Strong commercial acumen and negotiation skills.

- Understanding of digital marketing levers (campaigns, search, vouchers, flash sales).

- Excellent communication and stakeholder management in English and Urdu.

- Ability to work in a fast-paced, target-driven environment.

Key Performance Indicators:

- Achievement of sell-in and sell-out targets

- Online market share and share of search/shelf

- Partner joint business plan delivery

- Inventory health (stock cover, aging)

- Campaign ROI and partner investment utilization

About Sperton:

Sperton Pakistan is part of Sperton Global, a recruitment and consulting company with an international reach. We are committed to helping our clients achieve success in their hiring processes, finding the right people for the right positions.