About this role
What You'll Do
Manage HR Systems & Employee Data
- Perform weekly data entry into UKG and other required HR systems for employees across all US worksites.
- Ensure employee data is entered accurately and within established timelines.
- Process employee transactions, including new hires, job changes, salary changes, terminations, and other employee-related updates.
- Maintain data accuracy, consistency, and integrity across HR systems.
- Partner with the HRIS team to support a centralised data flow and entry model.
Partner with US HR Teams & Drive Process Efficiency
- Collaborate with local HR teams across US locations to streamline employee data collection, entry, and auditing processes.
- Establish efficient processes for gathering and maintaining employee information.
- Document HR data entry procedures and ensure stakeholders are informed of process changes.
- Identify opportunities to standardise and align HR data management processes across different locations.
- Follow established procedures while identifying and escalating unusual or ambiguous data requests.
Support Payroll & Benefits Administration
- Work closely with the Benefits Administrator and Payroll Administrator to ensure employee data is accurate and up to date.
- Support data validation activities required for ongoing US payroll and benefits processing.
- Ensure employee changes are accurately reflected in HR systems to support timely payroll and benefits administration.
- Coordinate with relevant stakeholders to resolve employee data discrepancies and maintain accurate records.
Manage New Hire Communications & Employee Records
- Prepare and distribute weekly new hire announcements for US employees.
- Format new hire photographs and ensure timely distribution of employee announcements.
- Support the collection, organisation, and maintenance of digital personnel files within UKG.
- Ensure employee documentation is maintained accurately and handled confidentially.
Support Learning Management & HR Reporting
- Upload and maintain course information and related data in the company's Learning Management System.
- Support HR-related projects involving employee data collection and system maintenance.
- Assist with reporting, metrics, and data management activities.
- Ensure HR data and reports are accurate, consistent, and maintained within established processes.
What It Takes:
Technical
- Bachelor's degree with 2+ years of experience in HR data entry, HR operations, or HR systems administration.
- Demonstrated experience managing employee data and processing HR transactions.
- Strong understanding of employee lifecycle activities, including onboarding, job changes, compensation changes, and terminations.
- Foundational understanding of US payroll and benefits processing concepts.
- Excellent computer proficiency, particularly with Microsoft Office applications, including Excel, Word, and Outlook.
- Ability to maintain accurate employee records, perform data validation, and support HR reporting activities.
- Experience working with HRIS platforms and employee data management systems.
Leadership & Collaboration
- Strong verbal and written English communication skills, with the ability to interact effectively with US-based colleagues and stakeholders.
- Experience collaborating with geographically distributed HR teams and cross-functional stakeholders.
- Ability to work closely with HRIS, Payroll, Benefits, and local HR teams to ensure accurate and timely data processing.
- Strong coordination and follow-up skills, with the ability to manage multiple activities independently.
- Ability to identify discrepancies, clarify requirements, and escalate unusual situations appropriately.
- Willingness to work flexible hours to accommodate collaboration with US time zones, including occasional evening hours in IST.
Mindset
- Highly detail-oriented with a strong commitment to data accuracy and integrity.
- Strong sense of ownership and accountability for assigned responsibilities.
- High level of professionalism and discretion when handling confidential employee information.
- Organised, self-directed, and capable of managing tasks independently.
- Process-oriented with the ability to follow established guidelines and procedures consistently.
- Adaptable and comfortable working in a fast-paced environment with changing priorities.
- Proactive approach to identifying process improvements and operational efficiencies.
Preferred Qualifications
- Hands-on experience with UKG (UltiPro/UKG Pro) HR systems.
- Previous experience supporting US HR operations from an offshore or global delivery centre.
- Familiarity with HRIS data migration, reporting, and system configuration.
- Experience working with Learning Management Systems and digital employee personnel files.
What's In It For You – India
- Opportunity to work closely with global HRIS and US HR teams.
- Exposure to US HR operations, payroll, benefits, and employee lifecycle management.
- Hands-on experience with UKG and enterprise HR systems.
- Opportunity to contribute to HR process standardisation and data management improvements.
- Collaboration with cross-functional teams across different geographies.
- Opportunity to develop expertise in HRIS administration, employee data management, and global HR operations.
- A collaborative global working environment with opportunities for continuous learning and professional development.