About this role
The Analytics (AIM) team – a part of Global Strategy & Operations, GCS – is the analytical engine that enables the Global Commercial Card business. The team drives profitable growth in Acquisitions through Data, Analytics, AI powered Targeting & Personalization Capabilities.
This role will be an integral part of the customer cross-functional team responsible for driving strategic analysis and initiatives spanning across channels and products for US market. The incumbent would be responsible for analytics solutions that would shape customer acquisitions and organic growth roadmap. The role requires a strong background in data analytics and commercial card knowledge. The position is part of a highly collaborative environment, interacting with and influencing partners across the Global Commercial Service’s business at American Express.
- 2+ years of experience with minimum Bachelor's degree in a quantitative field (e.g. Statistics, Engineering, Physics, Mathematics and Economics).
- Understanding of key Generative AI concepts and techniques, including prompt engineering techniques, Retrieval-Augmented Generation (RAG), embeddings/vector search, and agentic AI workflows.
- Strong technical and analytical skills with the ability to apply both quantitative methods and business skills to create insights and drive results
- Ability to work independently and across a matrix organization partnering with business partners, functional owners, capabilities, technology teams and external vendors
- Strong programming (SQL and Python) skills with experience in Machine Learning and Data Science
- Ability to prioritize and manage several concurrent projects through collaboration across teams/geographies