About this role
Front Desk Receptionist - DURHAM
Join our established and growing dental practice! We're seeking an experienced Front Desk professional to join our expanding team at our Durham, NC Location
What We’re Looking For:
• Minimum 1 year of dental front desk experience
• Knowledge of clinical dentistry, front office administration, NC Medicaid, dental insurance, billing, and collections
• Strong scheduling experience for patients and providers
• Exceptional customer service and multitasking skills
• A positive, professional, and team-oriented attitude
• Dentrix experience, or bilingual (English/Spanish) skills are a plus
What You'll Do:
• Welcome and assist patients in a friendly, professional manner
• Manage phone calls, messages, and appointment scheduling
• Maintain accurate patient records and update systems as needed
• Support billing and insurance processes
• Ensure the front desk is clean, organized, and welcoming
• Deliver excellent customer service and resolve patient inquiries promptly
What We Offer:
• Pay: $19–$23/hour, based on experience
• Benefits: medical, dental, vision, life, 401(k), PTO
• Flexible scheduling with multiple locations
• Growth opportunities for leadership
Schedule:
• Monday – Friday
• Daytime Hours
• 8-Hour Shifts