Client Account Manager

Nuvant Consulting GroupWashington, District of ColumbiaRemoteFull-timeMid level, 2–5 yearsListed 6 hours ago

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About this role

Overview

Some people are great at starting conversations. The best ones also know how to keep a relationship strong. As a Client Account Manager, you’ll do both: you’ll connect with business owners, bring them onto a payment setup that works better for them, and make sure they stay happy with it.

You’ll start with full training and a playbook that spells out every step, with teammates ready to help when a question comes up. Because the product puts money back in owners’ pockets every month, these conversations tend to go well. This is a full-time role, and what you earn grows with the accounts you open and keep, with bonuses for strong months.

What You’ll Do

- Open conversations with business owners and understand their goals
- Review how they accept payments today and where it slows them down
- Present a payment and point-of-sale setup built for their kind of business
- Guide them through questions to a confident decision
- Check in with your accounts after setup so they get the most from it
- Track your accounts, pipeline and follow-ups in the CRM

What We’re Looking For

- Confident communicator who listens first
- Reliable, organized and good at following through
- Open to coaching and eager to grow
- Background in sales, account management, retail or customer service helps

What’s Offered

- Full-time position
- Hands-on training and weekly coaching
- A clear playbook and a team in your corner
- Performance-based pay with monthly bonuses
- Advancement based on results