Logistics Coordinator

Logistics / RMA Coordinator

Are you an organized problem-solver who enjoys keeping operations moving and working across multiple teams? We're looking for a Logistics / RMA Coordinator to support our Return Merchandise Authorization (RMA) and factory repair operations. This role is ideal for someone who enjoys tracking details, coordinating processes, and ensuring customers and internal teams have the information they need to succeed. As a Logistics / RMA Coordinator, you'll serve as a central point of coordination for repair activity, inventory movement, returns, and shipment tracking. You'll collaborate with teams across manufacturing, logistics, inventory, technical services, and customer support to ensure requests move efficiently from initiation through completion.

Key Responsibilities

- Track and monitor RMA requests and factory repairs throughout the entire lifecycle
- Coordinate with production, repair, testing, logistics, and inventory teams to obtain status updates and resolve delays
- Maintain accurate and up-to-date records in Salesforce, NetSuite, and other internal systems
- Support inventory management, replacement parts requests, customer returns, and outbound shipments
- Identify and proactively address bottlenecks that could impact turnaround times
- Provide status updates to internal stakeholders and customers as needed
- Verify the location and status of materials, parts, and equipment when necessary
- Escalate unresolved issues to ensure work continues moving forward
- Support cross-functional operational initiatives and process improvements
- Ensure compliance with established workflows, documentation standards, and operating procedures

Qualifications

- Strong organizational skills and the ability to manage multiple priorities simultaneously
- Excellent attention to detail and commitment to accurate recordkeeping
- Strong verbal and written communication skills
- Ability to work effectively with cross-functional teams in a fast-paced environment
- Proficiency in Microsoft Office, including Excel
- Experience with order tracking, inventory management, logistics coordination, or customer support processes
- Ability to learn new systems and adapt to evolving business processes
- Professional, proactive, and customer-focused approach to problem-solving

Preferred Qualifications

- Experience with Salesforce, NetSuite, or similar CRM/ERP platforms
- Background in logistics, inventory control, manufacturing, repair operations, or order management
- Experience supporting customer returns, RMAs, shipping/receiving, or service operations
- Previous experience tracking orders, repairs, equipment, inventory, or shipments
- Administrative or operational support experience within a technical or manufacturing environment

Work Environment

This position is fully onsite in Poway, CA , working closely with teams supporting repair operations, logistics, inventory management, and customer service. The role combines system-based tracking and reporting with regular interaction across operational teams to ensure repairs, returns, and shipments remain on schedule. Typical hours are 7:00 AM-3:30 PM or 8:00 AM-4:30 PM , with occasional overtime based on business needs.

Why join the team?

This is an excellent opportunity for an early-career professional looking to gain exposure to logistics, inventory management, technical services, manufacturing operations, and customer support. You'll develop valuable experience with enterprise systems, cross-functional coordination, and operational problem-solving while playing a key role in supporting customers and business operations.
Job Type & Location
This is a Contract position based out of Poway, CA.
Pay and Benefits
The pay range for this position is $24.00 - $28.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:

Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Job Type & Location
This is a Contract position based out of Poway, CA.
Application Deadline
This position is anticipated to close on Nov 4, 2026.
Workplace Type
This is a fully onsite position in Poway,CA.

About Aston Carter

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.