Service Sales Advisor

Our Values:

Faith: Our foundation is faith. In everything we do, we do the right thing.
Service: Our standard is service. Our customers receive uncommon service in every experience.
Family: Our team is family. Everyone matters here, and this company matters to all of us.

Job Summary:   Lead all efforts in quoting, creating, and managing estimates through the entire Service business process; take principal role in developing, coordinating, and supporting Service Department sales activities, systems, and related functions

Key Roles:

- Gross Profit

- Ultimate Customer Experience

- Quoting

- Service Sales

- Prospecting

Essential Duties:

- Deliver results for all departmental estimate creation, accuracy, sale, and follow through.

- Develop and maintain strong connections with both internal and external customers.

- Actively sell UKTS Service through customer visits.

- Act as Internal Consultant to the Service Shop.

- Ensure a healthy shop backlog (7-14 days).

- Maintain an average of 70% Gross Profit on all approved quotes.

- Utilize SDL and QDL as needed to manage workflow of service quotes and RO’s.

- Back up for Service Shop Foreman.

- Back up for Service Administrator.

Required Skills/Abilities:

- Ability to multitask, delegate, and follow processes and procedures

- Always maintain a clean and organized work area

- Be helpful and considerate to co-workers and customers

- Maintain a professional appearance

- Maintain verbal and written communications as required

- Requires the ability to operate a cell phone and personal computer

Education and Experience:

- Education - High school diploma or GED; 1-3 years industry related experience/training preferred

Physical Environments:

- Noise levels are moderate to high at times.

- The physical exertion is moderate. The employee must be able to occasionally lift and or move up to 35 pounds.

- The employee must be capable of walking shop floor and yard with team members to see trailer throughput issues and to identify trailer schedule issues.

Our Benefits:

- Competitive Salary

- Quarterly Profit Share

- Paid Time off and 9 Paid Holidays

- Medical, Dental & Vision Insurance

- Matching 401K (Retirement Planning)

- Prescription safety glasses & workboot program

- No weekends