About this role
Our Values:
Faith: Our foundation is faith. In everything we do, we do the right thing.
Service: Our standard is service. Our customers receive uncommon service in every experience.
Family: Our team is family. Everyone matters here, and this company matters to all of us.
Job Summary: Lead the daily warehouse and operational functions of the Manheim Parts Department while supporting sales, customer service, and team development. Assume day-to-day leadership of the department when the Parts Manager is unavailable.
Key Roles:
- Leadership, Management, and Accountability (LMA)
- Warehouse Operations
- Inventory Control
- Sales & Gross Profit
- Team Development
Essential Duties:
- Lead daily warehouse operations, including picking, staging, shipping, receiving, returns, deliveries, organization, and safety.
- Coach and hold the operations team accountable while building a strong, team-first culture.
- Lead the department and make routine operating decisions when the Parts Manager is unavailable.
- Work hands-on during high-volume periods and remove barriers affecting throughput and customer service.
- Oversee parts vehicles, equipment, delivery drivers, routes, and urgent deliveries.
- Maintain inventory accuracy through receiving, storage, cycle counts, returns, stock movement, and loss prevention.
- Build working knowledge of purchasing, orders, quotes, invoicing, warranty, returns, counter sales, and department procedures.
- Support customer needs, quotes, counter sales, follow-up, and sales opportunities. Sales staff will not report to this role.
- Build strong relationships with customers, vendors, sales staff, and UKTS departments.
- Use technology to improve accuracy, throughput, customer service, and profit.
- Train team members, develop future leaders, and prepare for greater responsibility.
- Reinforce company safety standards, policies, and procedures.
- Perform other duties assigned by the Parts Manager.
Required Skills/Abilities:
- Servant leader who leads by example, demonstrates humility, and earns trust.
- Able to make sound decisions, hold others accountable, and handle conflict calmly.
- Strong operational, organizational, inventory, and process improvement skills.
- Sales-minded and customer-focused with an understanding of revenue and gross profit.
- Strong communicator and team builder who wants to grow into greater leadership.
- Professional, trustworthy, self-motivated, and able to manage multiple priorities.
- Proficient in using computers, Microsoft Office, email, and other common software.
- Comfortable using common hand tools.
Education and Experience:
- High school diploma or GED required.
- Three to five years of related parts, warehouse, operations, or sales experience preferred.
- Previous leadership or supervisory experience preferred.
Physical Environment:
- Moderate to high noise and moderate to heavy physical exertion.
- Must occasionally lift or move up to 100 pounds and be able to stand, walk, and drive.
- Valid driver license required. Work includes office, showroom, warehouse, and outdoor storage areas.
Our Benefits:
- Competitive Salary
- Quarterly Profit Share
- Monthly Potential Bonus
- Paid Time off and 9 Paid Holidays
- Medical, Dental & Vision Insurance
- Matching 401K (Retirement Planning)
- Prescription safety glasses and workboots program
- No weekends