About this role
"This Vacancy is Open for All Applicants"
Job Identification (Reference Number): VN-US10-2026-088
Position Title: Movement Operations Associate (Field Support, Airport)
Duty Station City: Los Angeles, California
Duty Station Country: United States of America
Grade & Salary: G5 (USD 7,346.92 Monthly)
Contract Type: One Year Fixed Term
Vacancy Type: Vacancy Notice
Initial duration: 12 Months
The United States Refugee Admissions Program (USRAP) operates world-wide with a target of providing resettlement opportunities to tens of thousands of refugees each year. IOM’s multi-disciplinary staff members provide a range of assistance and support to the USRAP including, but not limited to, case processing, migration health assessments, cultural orientation training, organized transportation and administration of a travel loan and collections program. The Department of Mobility Pathways and Inclusion, specifically the Resettlement and Movement Management (RMM) Unit in the Division of Movement, Resettlement and Labor Pathways (MRLP) at IOM’s Headquarters, has the organizational responsibility to provide direction, oversight and guidance to IOM’s global support to USRAP.
Under USRAP, the Ports of Entry (POEs) provide critical support and assistance for refugee resettlement to the United States. As part of a Memorandum of Understanding (MOU) between IOM and the US State Department Bureau for Population, Refugees and Migration (PRM), IOM manages POEs at seven international airports in the United States. POEs meet and assist refugees and migrants upon their arrival to the United States, accompanying them through immigration and customs procedures and ensuring they are connected by air and ground transportation to their final destination for handover to assured resettlement agency.
Under the general supervision of the National Operations Coordinator, and the direct supervision of National Operations Associate, the Operations Focal Point (Field Support, Airport), is responsible for the following duties and responsibilities.
Required Qualifications and Experience
EDUCATION
- Bachelor’s degree in Social Science, International Relations, Regional Studies or a related field from an accredited academic institution with three years of relevant professional experience; or
- High School diploma with five years of relevant professional experience.
EXPERIENCE
- Operational experience at a U.S. POE is required, with a strong understanding of movement workflows and direct coordination with CBP.
- Demonstrated knowledge of airline processes and CBP procedures relevant to the arrival and onward movement of IOM-assisted beneficiaries.
- Prior Movement Operations, transportation-related and/or management experience are strongly preferred.
- Work experience in programs including movement operations component, particularly in resettlement programs.
- Experience with guiding and leading junior staff members.
- Experience with communicating with beneficiaries.
SKILLS
- Computer/software literate with good knowledge of Microsoft Office.
- Strong interpersonal and communication skills.
- Attention to detail and ability to organize.
- Self-motivated, objective-driven and able to use own initiative and work under pressure with minimum supervision.
- Team leading skills
- Computer/software literate with good knowledge of Microsoft Office.
- Strong interpersonal and communication skills.
- Attention to detail and ability to organize.
- Self-motivated, objective-driven and able to use own initiative and work under pressure with minimum supervision.
- Team leading skills
OTHERS
- Must meet the badging and security clearance requirements at the respective POE, which includes a background check and fingerprinting as per airport authority regulations.
- Must reside in the U.S., with preference given to candidates who meet local or state residency requirements applicable for badging at POE.
SECTION 5
Languages
REQUIRED
For all applicants, fluency in English is required (oral and written).
Required Competencies
IOM’s competency framework can be found at this link . Competencies will be assessed during the selection process.
Values - all IOM staff members must abide by and demonstrate these five values:
- Inclusion and respect for diversity : Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
- Integrity and transparency : Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
- Professionalism : Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
- Courage : Demonstrates willingness to take a stand on issues of importance.
- Empathy : Shows compassion for others, makes people feel safe, respected and fairly treated.
Core Competencies – behavioral indicators Level 1
- Teamwork : Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
- Delivering results : Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
- Managing and sharing knowledge : Continuously seeks to learn, share knowledge and innovate.
- Accountability : Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
- Communication : Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.
Notes
Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.
This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months.
Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, security clearances.
IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.
IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.
IOM only accepts duly completed applications submitted through the IOM e-Recruitment system (for internal candidates link here ). The online tool also allows candidates to track the status of their application.
No late applications will be accepted. Only shortlisted candidates will be contacted.
For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies