Cashier - LC

Austin Habitat for Humanity (AHFH) is seeking full time Cashiers . Reporting to the ReStore Manager, the Cashier will be responsible for providing excellent customer service as a first point of contact of retail customers and maintains the sales floor to ensure an enjoyable shopping experience.

Specific Responsibilities include:

- Personally provides customers with knowledgeable, courteous, and prompt service at all times.

- Assists customers with complaint issues.

- Knows the layout of the ReStore and able to answer customer questions and lead them to merchandise requested.

- Is knowledgeable of the RE-store point of sale system and capable of classifying items in register at time of purchase.

- Follows RE-store procedures when dealing with credit cards, and cash.

- Understands the RE-stores pricing system and effectively handles various pricing conflicts.

- Closely follows RE-store price changes.

- Adheres to RE-store protocol for handling sold items that are not taken at the time of purchase by completing in full the "Sold" forms and explaining the RE-store holding and pick-up guidelines.

- Is familiar with the RE-store return, exchange, and credit procedures.

- Performs miscellaneous clerical duties when needed.

- Screens all incoming phone calls and voice mail.

- Is responsible for maintaining the paperwork associated with the CSR Program, including sign in/sign out and reporting.

- Is responsible for data entry of donated goods receipts.

- Creates signage for store product.

- Is responsible for re-stocking sales counter merchandise.

- Is responsible for composing and delivering the weekly office supplies order.

- Participates in annual inventory.

- Participates in periodic inventory of PM product.

- Assists in maintaining the cleanliness of the cash area.

- Provides volunteers with meaningful volunteer experience.

- Assists other staff members when needed.

- Able to work a flexible schedule in support of store hours.

- Maintain a professional appearance (in uniform).

- Perform store upkeep duties as needed: sweeping, mopping, vacuuming, wiping shelves, restrooms, and dusting.

- Occasionally assisting donors and customers: greet, receive, and provide donation receipt.

- Communicates our mission and values effectively

- Performs other duties as directed

Who you are:

- Experience in cash handling

- Able to provide exceptional customer service

- Able to handle customer complaints in a professional manner

- Bi-lingual Spanish and English preferred

- Able to work in fast paced environment

- Ability to stand for long periods of time

- Experience with merchandising items

- Must be able to lift 25 pounds frequently

- Communicate effectively, both written and oral

- Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals

- Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form.

- Ability to deal with problems involving several concrete variables in standardized situations.

- Ability to work with little supervisior

PHYSICAL DEMANDS:

While performing the duties of this job, the employee is required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must have ability to lift and/or move up to 25 pounds on a regular basis.

WORK ENVIRONMENT:

While performing the duties of this job, the employee may be exposed to weather conditions prevalent at the time.

We are an equal opportunity employer.