About this role
Essential Duties and Responsibilities:
- Take instruction from GP Learning Consultants (LC) and the GP Professional Services Team Lead on tasks expectations
- Administer training nomination, registration and follow for classes as instructed.
- Generate data from various systems, manipulate the data as needed and create standard reports, and where requested, ad hoc reports, for the L&TD department according to specified reporting timelines.
- Administer HR support processes on behalf of the L&TD department
- Maintain data in various HSBC and GP database systems to ensure training related data is well maintained in the system in accordance with preset time frame.
- Other duties as requested by the GP Strategies LCs and confirmed by the GP Professional Services Team Lead.
Preferred Previous Experience:
- University graduate
- Above 1 year experiences as a learning administrator or other similar operational role related to learning and development is preferred
Early Learnings needed in the role:
- Overview of both HSBC and GP Structure and operations in Asia Pacific
- Working knowledge of both HSBC and GP operational systems, including GLMS, HR Direct, People Insights, Employee Central, LRM and various Sharepoint sites and local drives
- Understanding of the primary tasks and list of reports to support.
- Operational knowledge of specific administrative tasks to be conducted.
- Expectations of the outputs of each task, including aspects of quality of content and speed of execution.