Senior Process Manager

eClerxPune, MaharashtraOn-siteFull-timeSenior, 5–8 yearsListed 4 hours ago

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About this role

Key Accountabilities

1. Global and Regional KYC Policy

· Draft, review, maintain, and enhance global and regional KYC policies, procedures, standards, control requirements, desktop guides, and operating manuals.

· Interpret global minimum standards and identify country or regional nuances applicable to the UK, Spain, wider EMEA, and other relevant jurisdictions.

· Perform policy gap assessments arising from regulatory change, audit findings, quality reviews, control failures, or operational feedback.

· Manage policy governance activities including stakeholder consultation, approvals, version control, implementation planning, communication, and periodic review.

· Provide practical advisory support on policy interpretation, exceptions, escalations, risk acceptance, and documentation requirements.

· Translate complex regulatory obligations into concise, clear, and operationally workable procedures for first- and second-line teams.

2. Complex Entity and Beneficial Ownership Advisory

· Provide expertise on complex legal entity types, including Special Purpose Vehicles (SPVs), trusts, foundations, funds, partnerships, holding companies, private investment vehicles, family offices, and financial institutions.

· Assess ownership and control chains to identify ultimate beneficial owners, controllers, board of directors, and authorized signatories.

· Define documentary and verification standards for layered, cross-border, nominee, or otherwise complex structures.

· Advise on CDD and EDD requirements for higher-risk customers, politically exposed persons, adverse media, sanctions exposure, and higher-risk jurisdictions.

· Develop practical decision trees and training material to improve consistency in complex entity reviews.