About this role
Join Our Team as a Concierge in London!Are you passionate about delivering outstanding customer service? Do you enjoy making a difference in people's day-to-day lives? We're looking for a proactive Concierge to join our dynamic team in the heart of London.If you’re committed to maintaining high standards and resolving issues efficiently, this role is perfect for you.Location: London, SW1Annual Salary: £30,000Hours/Working Pattern: 4 on 4 off, 7am-7pmWhat You'll Be Doing:Welcome and Assist: Greet residents and visitors warmly, making them feel at home. Handle queries and assist with maintenance requests.Problem-Solving: Address issues promptly, from maintenance to emergencies, and escalate concerns as needed.Security: Conduct regular site walk-arounds, check IDs, and monitor CCTV to maintain building safety.Parcel Management: Handle and record deliveries for residents ensuring a smooth communication and pick up.Maintain Presentation: Keep the concierge area and lobby looking presentable.Safety Checks: Looking out for H&S hazards on site patrol, Assist with fire alarm, emergency lighting, and smoke vent testing.Local Knowledge: Offer advice and recommendations about the local area to enhance residents’ experience.What You'll Bring:Experience as a concierge is a plus, but a strong customer service or security background is equally valued.Excellent communication skills – both written and verbal.Health & safety qualifications are advantageous but not essential.A positive, can-do attitude, attention to detail, and the ability to handle responsibilities with care.Perks of Joining Us:24 Days Annual leave (Inclusive of Bank holidays)Cycle to Work SchemeMediCashSmartHealth – Online health services for you and your immediate family.Eye Care Vouchers to support your well-being.Perkbox Rewards to enjoy exclusive offers.Company Social EventsPension Plan