SAIT Systems Technician

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Position Summary:

Florida Atlantic University is seeking a SAIT Systems Technician - Boca Raton, FL.

The SAIT Systems Technician position supports the mission of the Division of Student Affairs. Reporting to the Director of Technology, this position is responsible for the administration of the StarRez application, manages departmental inventory, purchasing, and surplus workflows, serves as the primary technology liaison for University Housing and Residential Education, and performs other job-related duties as assigned.

Summary of Responsibilities

- Reports to a Director of Technology Services and has primary responsibility for serving as the primary liaison to the Housing department, planning and implementing technical solutions, application integrations, and administrative workflows in accordance with the mission of the Division of Student Affairs.
- Serves as the primary administrator for the StarRez application, providing support for reports, user account creation, adjusting user permissions, and managing integrations with Banner, DocuSign, and access control systems.
- Responsible for managing physical security systems, including access control for housing buildings, maintenance of security cameras, and upkeep of electronic key vault boxes.
- Manages departmental inventory, purchasing, and surplus workflows, including the purchase, installation, configuration, inventory, tracking, and deployment of user systems and hardware.
- Diagnoses software, desktop, hardware, and network problems of moderate complexity with divisional staff, housing residents, and vendors, taking appropriate action to resolve or escalate.
- Assists in the evaluation, implementation, automation, integration, analysis, maintenance, and problem resolution for client system software, client-server hardware, and storage.
- Maintains accurate computer, software, cell phone, and hardware inventory records for all assigned departments within the division.
- Performs computer account and user administration using Microsoft Active Directory, Windows Group Policy, and specific departmental applications.
- Serves as the primary technology liaison for University Housing and Residential Education, providing support for housing management systems, access control systems, video surveillance technologies, and associated software integrations.
- Provides technical support, system administration, inventory management, purchasing coordination, and user training as needed.
- Performs job duties outside of normal business hours, travels to various university campus locations, and participates in an on-call rotation for emergencies. (particularly related to housing access and critical systems).
- Other job-related duties as assigned.

FAU Benefits and Perks

If Benefits & Perks are important to you, then FAU is the place to be! Working at FAU has its perks! In addition to helping drive change and having a positive impact by supporting our students, staff, and faculty, FAU offers:

- Excellent benefit packages including Medical (PPO/HMO $50 per month single & $180 per month family), Dental, Vision, Life Insurance, Flexible Spending plans, Employee Assistance Program (EAP) and much more.
- State retirement options including tax-deferred annuities and Roth 403(b) plans.
- State employees Public Service Loan Forgiveness (PSLF) (https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service) program.
- Sick Leave Pool Program.
- Paid time off (eligible employees) including vacation and sick leave, 1 personal day, 9 paid holidays, and paid winter break (at President’s discretion).
- Paid Community Engagement Volunteer Service Day (https://www.fau.edu/hr/documents/community-engagement-volunteer-leave4-2015.pdf)
- Employee Educational Scholarship Program (EESP) for eligible Staff/Faculty - Tuition assistance after 6 months of full-time employment. For in-unit faculty, the EESP program may be extended to spouses and dependent children (eligibility rules apply).

For details on FAU's amazing offers visit us at https://www.fau.edu/hr/benefits/index.php

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Minimum Qualifications:
Master's degree from an accredited institution in an appropriate area of specialization; or a bachelor's degree from an accredited institution in an appropriate area of specialization and two years of appropriate experience required.

Valid Florida Driver's License required.

Salary:
$62,000 - $65,000 Annually.

College or Department:
SA: Technology Services

Location:
Boca Raton

Work Days and Hours:
Monday-Friday, 8 a.m. - 5 pm. On-call required, some nights and weekends required

Application Deadline:
2026-11-16

Special Instructions to Applicant:
APPLICATION DOCUMENTS REQUIRED:

Resume

Cover letter

OFFICIAL SEALED TRANSCRIPTS REQUIRED:
Final candidate will be required to have official, sealed transcripts and original NACES evaluation, if applicable, sent from their educational institution to Human Resources prior to the start of employment.

PRE-EMPLOYMENT SCREENINGS REQUIRED:
Selected candidates must successfully complete and pass all employment screenings prior to the start of employment. Employment screenings may include a criminal background check (level I and level II), motor vehicle check, credit check, reference checks, alcohol, and drug screening check.

REQUEST FOR ACCOMMODATIONS:
Individuals with disabilities requiring accommodations may contact the Office of Civil Rights and Title IX at 561-297-3004 or send an email at [email protected]. To contact Human Resources, please call 561-297-3057. For communication assistance call 7-1-1.