Receptionist

Avista Senior Living North Mountain in Phoenix, AZ is looking to add an exceptional, responsible RECEPTIONIST to our Front Desk team at of our assisted living & memory care community. This position would be either FULL TIME.

The receptionist is responsible for facilitating resident and guest enjoyment by providing information and assistance in response to a wide variety of requests. We are searching for an outstanding individuals with excellent customer service skills. You must be able to multi-task and love to work in a fast-paced and positive work environment. This vibrant receptionists will be focused on customer service and one who truly enjoys interacting with seniors. Please be responsible/dependable, goal-driven and an autonomous self-starter with an entrepreneurial passion and drive to reach the pinnacle of success.

Benefits:

- Competitive Pay with bonus structure

- Health, dental, and life insurance

- Employee assistance program

- PTO & sick leave

- Fabulous co-workers who respect and honor one another

- Professional development opportunities

Duties & Responsibilities:

- Provide exceptional customer service

- Answer telephones, direct calls to appropriate individuals in a timely, clear, concise, and professional manner

- Effectively manage business center and process incoming and outgoing mail

- Maintain a safe and secure environment, follow established safety standards

- Encourage teamwork through cooperative interactions with co-workers and other departments

- Keep front lobby area and front desk clean and organized; etc.

- Direct emergency personnel to emergency location and be contact person in case of emergency

- Document in the logbook any significant incidents

- Maintain visitor sign in/out book, reservation book for guest rooms, and completes maintenance work orders

Qualifications

Qualifications:

- One (1) year job related experience preferred in senior living communities (Preferred)

- Positive and engaging

- Passion for serving others

- Being willing to be a first "great impression" for all those who enter the community through friendliness and customer service.

- Experience with dementia care preferred.

- Ability to handle multiple priorities

- Possess written and verbal skills for effective communication and the ability to facilitate small group presentations

- Competent in organizational, time management skills

- Food handlers, first aide, and CPR certified (Or within first 3 months of employment)

- Demonstrates good judgment, problem solving and decision making skills

- Ability to make responsible choices and decisions and act in a residents best interest

- Proficiency in basic computer systems and design program to help design community flyers and events

- Ability to work semi-independently without direct supervision by following community procedures and guidelines and have the ability to follow through on assigned tasks

- Demonstration of proficiency in computer skills