About this role
JOB PURPOSE
Complete Technology support in design, deploy, and maintaining cellular networks and RF infrastructure for smart meters to Operations team for the said location.
ORGANISATION CHART
IT Head --> Associate Manager - Communications --> Reports To --> Position Title
KEY ACCOUNTABILITIES
Responsibilities
Key Performance Indicators (KPIs)
SAT / SLA Approval of each meter lot from Discom.
To conduct monthly SAT for the maximum meter numbers possible by strong coordination with operations team.
Lead designing, deploying, and maintaining cellular networks and RF infrastructure
Liaison with TSP and SIs for troubleshooting and resolving network issues and ensuring compliance with industry standards and regulations.
Liaison with TSP and SIs for signal strength improvements in low signal area
Project SLAs should be met on daily / monthly basis.
KEY ACCOUNTABILITIES - Additional Details
EXTERNAL INTERACTIONS
Hardware, Software, Communication Tech vendor/partners, Network service providers
INTERNAL INTERACTIONS
Technology Head, Head IT, Operations Head & team, Business Team (If required)
FINANCIAL DIMENSIONS
Safeguarding SLA Deductions for GMR
Clear demarcation of the responsibly in case of any field failure
OTHER DIMENSIONS
Minimize client escalations and maintain positive environment.
EDUCATION QUALIFICATIONS
B.Tech (Preferably Computer Science) / MCA
RELEVANT EXPERIENCE
6-8 years of total experience in communications domain (Cellular / RF)
Candidate be proficient in using tools such as planning and optimization software
Sound knowledge of MPLS, ILL and LAN topology and security, and familiar with the regulatory environment of the telecommunications industry
COMPETENCIES
- Regulatory Compliance (Practitioner)
- Meter O and M and Troubleshooting (Practitioner)
- Communication and Technology Management (Practitioner)
- Stakeholder Liasoning (Practitioner)
- Performance Monitoring (Practitioner)
- Social Awareness
- Entrepreneurship
- Personal Effectiveness
- Problem Solving & Analytical Thinking
- Planning & Decision Making
- Capability Building
- Strategic Orientation
- Stakeholder Focus
- Networking
- Execution & Results
- Teamwork & Interpersonal influence