About this role
Key Responsibilities
- Install, configure, and maintain cloud platforms and applications, including Microsoft Azure, Microsoft 365, and VMware.
- Manage Azure subscriptions, resources, storage, capacity, and application performance.
- Deploy and monitor cloud applications, ensuring availability and operational efficiency.
- Implement cloud security measures, including data encryption, identity protection, access management, and backup solutions.
- Monitor and troubleshoot cloud infrastructure, network connectivity, and system performance issues.
- Manage infrastructure changes, upgrades, and maintenance while minimizing business disruption.
- Maintain system documentation, configuration records, and IT security compliance.
- Manage user access rights and investigate potential security breaches or unauthorized access.
- Coordinate backup, recovery, and disaster recovery plans to ensure business continuity.
- Collaborate with internal IT teams, vendors, and stakeholders to improve cloud services and resolve technical issues.
- Monitor service performance against agreed Service Level Agreements (SLAs).
- Ensure compliance with company Information Security and HSES policies and procedures.
Qualifications & Experience
- Bachelor's Degree in Computer Science, Information Technology, or a related field, or 7+ years of equivalent experience.
- Minimum 5 years of experience supporting applications and infrastructure within Microsoft Azure Cloud environments.
- Strong knowledge of Microsoft Azure, Microsoft 365, VMware, cloud security, and infrastructure management.
- Relevant certifications are preferred, such as:
MCSE / MCITP
- Cloud Platform and Infrastructure
- CCNA Cloud
- IaaS Cloud Certification
- ITIL v3 Foundation
- VMware Certification
- Experience in cloud security, access management, backup, disaster recovery, and network administration.
- Strong troubleshooting, analytical, and problem-solving skills.
- Excellent communication skills and ability to work with technical and non-technical stakeholders.
- Fluency in English is essential; Arabic is preferred.
Why Join Us?
- Be part of an established and diversified UAE business group.
- Work with modern cloud technologies and enterprise IT infrastructure.
- Collaborate with experienced IT professionals.
- Gain opportunities for professional development and career growth.
- Contribute to digital transformation and technology innovation.