About this role
The Fortress Operations Support Manager is responsible for managing a team that keeps day-to-day business operations around the US running smoothly, improving workflows, coordinating across regional teams, and helping to resolve operational issues. Specifically, the Operations Support Manager will oversee and lead a team responsible for the supporting function necessary for a service business to be successful, including daily administration of ERP functions, handling SOA / billing communication with the customer, asset management, and any other responsibilities required by the Fortress Operations Director.
- A working knowledge of frac operations, and the daily needs of supporting regional US oilfield service operations.
- Excellent problem solving, interpersonal communication, and operational management skills
- Self-motivated and detail oriented.
- Experience tracking metrics and using data to improve processes.
- Available to work weekends and holidays to support regional operations and workshop demands, as needed.
- Experience managing vendors, budgets, or cross-functional projects.
- Working knowledge of Windows 10 OS, and Microsoft Office
- Interpersonal skills including subordinate evaluation, motivation, and concise communication