Senior Product Engineer

LTMMexicoRemoteFull-timeSenior, 5–8 yearsListed 9 hours ago

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About this role

Site Reliability Engineer (SRE)

Role Overview

We are seeking an experienced Site Reliability Engineer (SRE) with strong expertise in DevOps, automation, cloud-native technologies, monitoring, and observability .

The ideal candidate will be responsible for improving the reliability, scalability, availability, and performance of distributed systems , with a strong focus on CI/CD automation, Kubernetes monitoring, observability, and system troubleshooting .

Key Responsibilities

- Apply Site Reliability Engineering (SRE) and DevOps best practices to improve system availability, reliability, performance, and scalability.

- Design, build, maintain, and enhance CI/CD pipelines , with a strong emphasis on automation and operational efficiency.

- Implement and manage metrics collection, monitoring, dashboards, and alerting across applications and infrastructure.

- Perform hands-on system troubleshooting, root cause analysis, and problem resolution across infrastructure and application layers.

- Build, operate, and maintain Prometheus and Grafana clusters used to monitor Kubernetes environments.

- Develop advanced Prometheus queries and Grafana dashboards to provide visibility into application and infrastructure health.

- Implement and support observability standards using OpenTelemetry , including distributed tracing.

- Develop and maintain operational automation, utilities, and scripts using Python, Shell scripting, and Groovy .

- Monitor and support Kubernetes and cloud-native environments .

- Work with Google Cloud Platform (GCP) services and cloud accounts as part of ongoing SRE operations.

- Partner with engineering, application, DevOps, and platform teams to improve deployment processes, observability, system reliability, and operational efficiency.

Required Skills & Qualifications

- Hands-on professional experience in Site Reliability Engineering (SRE), DevOps, or a closely related engineering role .

- Strong knowledge of SRE principles and DevOps practices .

- Strong hands-on experience with CI/CD pipelines, automation, and deployment strategies .

- Experience with Google Cloud Platform (GCP) services and account management.

- Strong experience with Kubernetes and cloud-native operations.

- Hands-on experience deploying, managing, and supporting Prometheus and Grafana for Kubernetes monitoring.

- Strong knowledge of PromQL/Prometheus querying, Grafana dashboards, metrics, and alerting .

- Experience implementing comprehensive monitoring and observability practices.

- Experience with OpenTelemetry and distributed tracing.

- Strong system troubleshooting and root cause analysis (RCA) capabilities across infrastructure and applications.

- Strong scripting and automation experience with:

Python

- Shell scripting

- Groovy

- Strong understanding of distributed systems, monitoring, performance, reliability, and operational automation.

- An automation-first mindset with a strong hands-on engineering approach.

Key Technical Skills

Must Have:

- Site Reliability Engineering (SRE)

- DevOps

- Google Cloud Platform (GCP)

- Kubernetes

- Prometheus

- PromQL

- Grafana

- OpenTelemetry

- CI/CD

- Python

- Shell scripting

- Groovy

- Monitoring & Alerting

- Observability

- Distributed Tracing

- Root Cause Analysis

- Automation

Location: Mexico

Hiring Model: FTE

Work Model: Remote

Client: The Home Depot