Engineer II, Quality

In our ‘always on’ world, we believe it’s essential to have a genuine connection with the work you do.

Based in Suzhou, China. This role is responsible for ensuring product quality, process compliance, and continuous improvement across manufacturing operations. This role leads to quality initiatives, drives root cause analysis and corrective actions, supports new product introductions, and ensures compliance with customer, regulatory, and company quality requirements. The position focuses on quality planning, risk assessment, process control, problem-solving, and continuous improvement to achieve operational excellence and customer satisfaction.

How You'll Help Us Connect the World:
• Lead quality assurance activities to ensure products, processes, and systems meet customer and regulatory requirements.
• Drive continuous improvement initiatives to reduce defects, improve yield, and enhance overall product quality.
• Lead root cause analysis and problem-solving activities using tools such as 8D, 5 Why, Fishbone, FMEA, and DMAIC.
• Manage customer quality issues, complaints, and corrective actions to ensure timely resolution.
• Support New Product Introduction (NPI) by establishing quality requirements, inspection plans, and risk assessments.
• Develop, maintain, and improve quality documentation including Control Plans, PFMEA, Process Flow Diagrams, and work instructions.
• Analyze quality metrics, trends, and performance data to identify improvement opportunities and drive corrective actions Support process capability studies and statistical analysis.
• Conduct and support internal, customer, and certification audits.
• Collaborate with Manufacturing, Engineering, Supply Chain, and Customer Service teams to improve product and process quality.
• Ensure compliance with Quality Management System (QMS) requirements such as ISO 9001, TL9000.
• Lead risk assessment activities and implement preventive measures to minimize quality issues.
• Provide technical guidance and mentoring to junior quality engineers and quality technicians.
• Participate in change management activities and review engineering changes for quality impact.
• Prepare and present quality performance reports for management and customers.

Required Qualifications for Consideration:
• Bachelor's degree, preferably in an engineering discipline such as Mechanical Engineering, Electrical Engineering, or Telecommunications Engineering.
• 5-10 years of experience in manufacturing quality management.
• Strong knowledge of Quality Management Systems, APQP, PPAP, PFMEA, DFMEA, SPC (Statistical Process Control), MSA (Measurement System Analysis), Control Plans, Lean Manufacturing, Six Sigma methodologies.
• Quality tools expertise in 8D Problem Solving ,5 Whys Analysis, Fishbone (Ishikawa) Diagram, Pareto Analysis, DOE (Design of Experiments), CAPA Management, Risk Management methodologies.
• Strong analytical and statistical skills. Proficiency in: Microsoft Excel (advanced),Minitab, Power BI/Tableau,ERP and Quality Management Systems.
• Ability to lead cross-functional teams, Strong customer-facing skills, Excellent presentation and report-writing capability.
• Ability to drive corrective actions with internal and external stakeholders.
• Proficient in English, with the ability to use English as a working language.

You Will Excite Us If You Have:
• Experience in precision electronics production or assembly is preferred.
• Experience with product quality control in cleanroom manufacturing environments is preferred.
• Having a valid U.S. visa is preferred.

Why CommScope:

CommScope is on a quest to deliver connectivity that empowers how we live, work, and learn. Our employees push the boundaries of communications technology that enables game-changing discoveries like 5G, the Internet of Things, and gigabit speeds for everyone, everywhere. With our unmatched expertise in copper, fiber, and wireless infrastructure, our global clients rely on us to outperform today and be ready for the needs of tomorrow.

If you want to grow your career alongside bright, passionate, and caring people who strive to create what's next…..come connect to your future at CommScope.

CommScope is an Equal Opportunity Employer (EEO), including people with disabilities and veterans. If you are seeking an accommodation for the application or interview process, please contact us to submit your request at [email protected]. You can also learn more about CommScope’s accommodation process and EEO policy at https://jobs.commscope.com/eeo

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