About this role
Senior Product Designer (Paris)We are HealthHero, Europe’s largest digital clinic. Join us at a pivotal moment as we scale our digital healthcare platform across Europe — giving you the chance to shape the team that is at the heart of a fast-growing, AI-driven business. We are recruiting an exciting Senior Product Designer position on an initial 6 month fixed term contract (CDD) – based at our Paris office two days per week; supporting our UK, France and Ireland and markets. Fluent English to express your ideas and understand native speakers is essential.About the roleThe Senior Designer owns one of our key user-facing product experiences end-to-end and becomes the team’s deepest expert on that product - its users, its clinical and operational context, and what’s technically possible. You will work in a new AI-first way, using a robust design system and coding agents to go from insight to shipped experience, and are accountable for delivering on time and at a high quality bar.Duties:Own a patient-facing product end-to-end:Take full ownership of one of our key patient-facing product experiences, from research and stakeholder management through to designOwn feedback handling, testing and deployment handover for that product experienceDevelop super in-depth knowledge of your product, its audience and its technical capabilities, becoming the person the team turns to on itRun the right research and testing to make decisions with evidence, then design clear, usable, accessible solutions and see them through to handoverDeliver with quality and on time:Be responsible for all stakeholder management on your product, and for delivering on time and to a high-quality standardThink and deliver fast with basic briefing delivering MVP concepts using your expert judgement and then implement continuous improvementBring a strong craft bar to every surface — interaction, visual and content design that is clear, cohesive and on brandDesign to accessibility standards (WCAG) and with clinical safety in mind, given the patient contextRespect and implement the design system while contributing to its enrichmentWork AI-first:Use and champion the new AI-first workflow built on a robust design system and coding agentsDesign with system components by defaultContribute patterns back to the design systemUse coding agents to move efficiently from design to production-ready front-endCollaborate and expand what’s possible:Collaborate with product owners to define the functionality of each product, while expanding their understanding of what’s possiblePartner closely with engineering, clinical and operations colleagues, surfacing risks early and shaping feasible, valuable solutionsActively take part in the team’s rituals (critiques, design reviews, knowledge sharing)Contribute to the team’s feedback culture by giving and receiving clear, constructive feedbackKey Skills and ExperienceEssential:Several years of product design experience with a portfolio showing end-to-end product thinking, from concept to shipped productStrong craft across interaction and visual design, and the ability to work fluently within a design systemSkilled at running user research and usability testingFluent command of English is essentialExcellent communication and stakeholder skills — able to align partners, challenge constructively and secure buy-inSystems thinking in every decision that you take taking into account the overall impact on multiple stakeholdersSelf-motivation and resilience in a fast-paced, evolving environmentGenuine enthusiasm for AI-assisted and code-aware design workflowsConfidence running research and usability testing, and translating findings into design decisionsTools/ StackFigma, Our design system, AI prototyping tools / coding agents, user-testing toolsClosing date for applications: Monday 16 November (5pm)Day Rate: $600About usWe exist to simplify healthcare and improve lives by making care feel instant, intelligent and human.HealthHero is Europe’s largest digital health provider, delivering 4 million consultations per year. But we’re just getting started. We’ve built a seamless digital clinic that brings body and mind together — from GP appointments and mental health support to long-term condition management. By sitting behind the world’s leading insurers and employers and supporting public health systems, we make it easier for millions of people to get the care they need, exactly when they need it.We are a high-growth, capital-backed business with a sophisticated scale strategy. Our team is a unique blend of those with strong digital experience, management consultants, creatives and industry-leading clinical experts.We aren’t just digitising appointments; we’re building the next generation of healthcare. We’re creating an AI-powered, always-on ecosystem that learns from every interaction to shift the needle from reactive treatment to proactive, sustainable health. At HealthHero, we are digital when it should be and human where it counts.Join us, and help build a next generation health system the world is waiting for.We’re proud to be recognised as a which reflects our commitment to creating a supportive and engaging culture. We have also been featured as the fastest growing digital healthcare company of scale in the first Sunday Times 100 Tech list. This recognition shows our impact in the digital health sector and our dedication to innovation and excellence. Committed to achieving excellence in the delivery of person-centred care, we invest in people, resources and technology to continuously improve the quality of its services and organisational culture.What we offerA full induction training programme, which will be undertaken via Microsoft Teams.An opportunity to work as part of an experienced team who are passionate in their field, supportive, diverse and dynamic.25 days leave.Bank Holidays and your birthday off as leave.Regular 1-2-1s with your line Manager.24/7 on-call staff support.Auto-enrolment pension scheme.Health Scheme and access to our Employee Assistance Programme.Life Insurance Scheme.Hybrid: Paris (There is a requirement to work in the office for a minimum of two days per week)Equality, Inclusivity and DiversityIn line with our commitment to Equality, Inclusivity and Diversity, we welcome and encourage applications from all suitably qualified candidates from all backgrounds. We are committed to supporting and promoting equality and diversity and aim to establish an inclusive working environment. As such, we welcome diverse applications from candidates irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (including colour, nationality, ethnic and national origin), religion or belief, sex, or sexual orientation.We are a certified Disability Confident Employer and is committed to affording equal opportunities for candidates with disabilities or special needs. Should you require any reasonable adjustments to be made at any part of your application process, please let us know by contacting us.SafeguardingPlease see for information relating to our commitment to safeguarding.