About this role
Job Description
At our company, we hold an uncompromising stance against mediocrity, committing ourselves to work that delivers audacious impact and is fueled by a pioneering spirit of continuous progress and innovation. This ambition is supported by leadership grounded in courage and clarity—ensuring alignment, accountability, and purpose in everything we do. Integrity shapes how we hire, recognize, and develop talent, with a focus on potential, ambition, and long term growth. Together, we operate with collective strength, prioritizing meaningful results over unnecessary rituals and navigating challenges with unity and resolve. Above all, we remain steadfast and resilient, never losing sight of our commitments and continuously pushing forward through complexity with determination and purpose to create a better life for all.
- Provide 24/7 operational support to Lawful Interception Cell (LIC) and Interim Mobile Monitoring Cell (IMMC), ensuring timely assistance as per requirements.
- Coordinate with law enforcement agencies including DGFI, CID, RAB, DMP, NSI, Police Headquarters, and Special Branch to provide requested CDR, subscriber registration records, call location, and related information.
- Ensure accurate and timely data support by processing and verifying information requests from authorized law enforcement agencies in line with applicable government rules and regulations.
- Coordinate with internal teams including IT, Technology, and CCD to resolve system, module, and lawful interception-related issues.
- Liaise with the National Monitoring Center to support operational activities, special projects, and other required initiatives.
- Maintain effective relationships with regulatory authorities and government agencies, and relevant law enforcement departments, to ensure smooth coordination and regulatory support.
- Prepare and submit regular reports on law enforcement queries and other regulatory requirements, ensuring data accuracy and timely delivery.
Academic Qualification
- BBA
Job Experience Required
- 2-3 year related experience in will be an added advantage
Required Capabilities
- Basic understanding of Microsoft Office
- Thorough market knowledge of Telecom laws and practices
- Good knowledge on Team and operational management