About this role
Customer Project Management (CPM) ensures customer projects/programes are delivered within agreed scope, budget, schedule, and quality. Contains projects throughout all phases, starting from delivery approach identification to completion / care / operation. Comprises management of customer (and all stakeholder) relationships and expectations during the contract fulfilment as well as project team members / resources. Contains project risk management, and driving of improvement actions to secure project gross margin and upselling and cross-selling.
You have:
- Bachelor's degree in engineering, Computer Science, or a related field with 10+ years of industry experience in leading & managing projects in Telecommunication.
- Leadership ability to manage large & complex projects, Negotiation Skills & Conflict Management, and strong Radio, Core and IP knowledge for 4G/5G
- Ability to understand the customer technical requirements and translate these into CIQ for the network bring up
- Troubleshooting skills for 4G/5G networks, escalation Management & Decision Making
- Influencing / Motivating others during project execution, hands on Processes, Methodologies and project management Tools
It would be nice if you also had:
- PMP certification