About this role
Home Health Scheduler Coordinator | Murfreesboro, TN | Full-Time
About Us
At All Heart Home Care, we are dedicated to providing compassionate, high-quality care that allows our clients to live safely and comfortably in their homes. We are seeking an organized, dependable, and customer-focused Home Health Scheduler to join our growing team.
Position Summary
The Home Health Scheduler is responsible for coordinating and maintaining schedules for caregivers, CNAs, LPNs, and RNs to ensure clients receive uninterrupted, quality care. This role requires excellent communication, problem-solving skills, and the ability to adapt quickly in a fast-paced healthcare environment.
Responsibilities
- Schedule and coordinate caregiver and nursing visits based on client needs and employee availability.
- Monitor daily staffing needs and proactively fill open shifts.
- Manage schedule changes, call-offs, and emergency staffing situations.
- Communicate effectively with caregivers, clients, families, and office staff.
- Maintain accurate scheduling records and documentation.
- Ensure staffing assignments comply with care plans and company policies.
- Track employee availability, credentials, and compliance requirements.
- Collaborate with recruiters and clinical staff to address staffing needs.
- Provide exceptional customer service while maintaining professionalism and confidentiality.
- Assist with other administrative and office duties as needed.
Qualifications
- High school diploma or equivalent required.
- Previous scheduling, staffing, healthcare coordination, or customer service experience preferred.
- Home health, hospice, or healthcare industry experience strongly preferred.
- Excellent organizational and multitasking abilities.
- Strong verbal and written communication skills.
- Proficiency in Microsoft Office and scheduling software.
- Ability to work efficiently under pressure and manage multiple priorities.
- Attention to detail and strong problem-solving capabilities.
Benefits
- Competitive pay
- Health, dental, and vision insurance (if applicable)
- Paid time off
- Professional development opportunities
- Supportive and team-oriented work environment
Why Join All Heart Home Care?
At All Heart Home Care, we believe our employees are the heart of everything we do. Join a team committed to making a meaningful difference in the lives of our clients and their families while growing your career in healthcare administration.
Apply today and help us ensure every client receives the exceptional care they deserve!