About this role
This is a remote position.
Product Strategy and Roadmap
- Develop and execute a product strategy aligned with Rayda's business objectives.
- Own product discovery, customer research, competitor analysis, and roadmap prioritisation.
- Define product objectives, success metrics, and measurable business outcomes.
- Identify opportunities to improve existing products and introduce new capabilities.
Stakeholder Management and Collaboration
- Collaborate with Engineering, Design, Sales, Customer Success, Operations, Finance, and Compliance.
- Gather, evaluate, and prioritise product requirements based on customer needs and business value.
- Communicate roadmap decisions, timelines, dependencies, and trade-offs.
- Establish structured feedback and engagement processes across teams.
Product Development and Delivery
- Translate business requirements into clear product requirement documents (PRDs), user stories, and acceptance criteria.
- Own backlog prioritisation, sprint planning coordination, and product delivery tracking.
- Work closely with Engineering to manage technical dependencies and development priorities.
- Ensure product documentation is accurate and accessible.
Quality Assurance and Release Management
- Establish effective product testing, bug tracking, and release management processes.
- Coordinate QA activities and ensure features meet defined acceptance criteria.
- Improve release readiness, product quality, and delivery predictability.
- Establish clear product sign-off and escalation procedures.
Product Analytics and Performance
- Implement and optimise product analytics tools, including PostHog or similar platforms.
- Monitor feature adoption, user engagement, product utilisation, and customer journeys.
- Develop dashboards and performance reports to support data-driven decisions.
- Use product insights and customer feedback to drive continuous improvement.
AI-Powered Product Development
- Leverage AI tools to accelerate product research, documentation, prototyping, and experimentation.
- Build functional prototypes and micro-products using AI-assisted development tools.
- Validate new product ideas through rapid experimentation.
- Identify opportunities to integrate AI capabilities into Rayda's products and internal workflows.
Product Leadership
- Establish scalable product management processes and operating standards.
- Drive alignment between Product, Engineering, Design, and business teams.
- Promote accountability, effective communication, and continuous improvement.
- Identify process and capability gaps as the product organisation scales.
Requirements
- Minimum of 7 years of product management experience , including at least 3 years in a senior product management role or equivalent.
- Proven experience managing the end-to-end product lifecycle in a SaaS or technology environment.
- Demonstrated ability to develop product strategies, manage roadmaps, and prioritise competing business requirements.
- Strong experience collaborating with Engineering, Design, QA, and cross-functional stakeholders.
- Experience establishing product development, QA, bug resolution, and release management processes.
- Hands-on experience with product analytics tools such as PostHog, Mixpanel, or Amplitude.
- Practical experience using AI tools for product development, prototyping, and workflow automation.
- Strong analytical, communication, stakeholder management, and leadership skills.
- Good understanding of APIs, webhooks, third-party integrations, SaaS architecture, databases, and technical dependencies.
- Experience with B2B SaaS, enterprise software, or IT operations products is an advantage.
What Success Looks Like
Within the first six months, the successful candidate will have:
- Established a clear and prioritised product roadmap.
- Implemented structured product discovery and requirements management processes.
- Improved sprint planning, delivery visibility, and release management.
- Introduced effective QA coordination and bug resolution frameworks.
- Established actionable product analytics and performance dashboards.
- Demonstrated practical use of AI in product experimentation.
- Improved collaboration, accountability, and product delivery predictability.
Benefits
- Annual performance and compensation reviews
- Health insurance (HMO)
- Company-provided work tools and equipment
- Remote and flexible working environment
- Opportunity to work with a globally distributed team