About this role
Automotive Finance & Insurance (F&I) Manager
Toyota of Dartmouth | Dartmouth, MA
Join Our Team at Toyota of Dartmouth!
Toyota of Dartmouth is seeking an experienced, motivated, and results-driven Finance & Insurance (F&I) Manager to join our dealership team.
We are looking for a professional who can maximize F&I performance while delivering an exceptional customer experience and maintaining the highest standards of integrity and compliance.
Previous automotive F&I experience is strongly preferred. Toyota experience is a plus, but not required. We welcome successful F&I professionals from other automotive brands who are looking for an opportunity to advance their careers.
Responsibilities
- Manage the finance and insurance process for new and pre-owned vehicle sales.
- Present financing, leasing, vehicle service contracts, GAP coverage, and other protection products professionally and transparently.
- Build and maintain strong relationships with banks, credit unions, and other lending institutions.
- Secure competitive financing options while maximizing dealership profitability.
- Ensure all financing documents, contracts, and disclosures are completed accurately and in compliance with applicable laws.
- Maintain a thorough understanding of federal and Massachusetts automotive finance regulations.
- Work closely with the sales management team to ensure a smooth transition from vehicle sale to final delivery.
- Maintain efficient contract processing, funding, and CIT management.
- Monitor F&I performance, including product penetration, per-vehicle retail (PVR), and customer satisfaction.
- Resolve customer financing concerns professionally and efficiently.
- Maintain accurate records and follow dealership policies and procedures.
- Participate in ongoing training to stay current with lender programs, compliance requirements, and industry best practices.
Qualifications
- Previous automotive dealership F&I Manager experience strongly preferred.
- Toyota dealership experience is a bonus, but not required.
- Proven ability to achieve strong F&I performance while maintaining customer satisfaction.
- Knowledge of automotive financing, leasing, lender programs, and protection products.
- Strong understanding of federal and state finance and consumer protection regulations.
- Excellent communication, negotiation, and presentation skills.
- Ability to work efficiently in a fast-paced dealership environment.
- Strong organizational skills and attention to detail.
- Experience with dealership management systems and electronic contracting.
- Professional attitude, integrity, and strong work ethic.
- Valid driver's license.