Medior Digital Workplace Engineer_ICT

The Digital workplace engineer Engineer will be responsible for managing and enhancing our digital workplace services, with a focus on end-user devices: desktop, laptop and mobile device management, hardware certification, operating system, VDI platform, and software distribution, and the entire communication and collaboration service based on M365. This role is pivotal in ensuring a robust and efficient IT environment that supports and drives the strategic objectives of our organization.

- Design and manage solutions related to Digital workplace services, with a strong emphasis on the end-user device management, solutions and tools.
- Manage hardware certification processes to guarantee compatibility and performance.
- Develop and implement client PC and operating system strategies (windows 11) to ensure a seamless user experience.
- Handle software distribution, making sure that all necessary software is correctly installed and updated on all devices (Application Software Packaging, Application Integration & Certification, Software distribution, lifecycle and patching release Management).
- Administer our Virtual Desktop Infrastructure (VDI) platform, providing reliable and performant virtual desktops to our team.
- Oversee mobile device management, ensuring secure and efficient access to our services across various devices.
- Manage Microsoft 365 (M365) services related to Exchange, SharePoint, Teams, and OneDrive.
- Collaborate with IT security teams to ensure the security and compliance of our digital workplace implementing security best practices for endpoints.
- Maintaining comprehensive documentation for configurations, changes, and procedures related to the modern workplace.

- Education: Bachelor's degree in Information Technology, Computer Science, or a related field.
- Relevant certifications (such as Microsoft Certified: Modern Desktop Administrator Associate or Microsoft 365 Certified: Enterprise Administrator Expert) would be advantageous.
- Digital Workplace Services:
- End-User Device Management (Intune, SCCM).
- Client PCs Strategy.
- Mobile Device Management.
- Hardware Certification.
- knowledge of Microsoft Infrastructure services (active directory, GPO).
- VDI and Software Distribution.

- Collaboration and Messaging Systems: Microsoft 365 Services, Collaboration Tools.
- Programming Languages: Knowledge of PowerShell, dotnet, visual basic, JavaScript, C++.
Best Practices:
- Knowledge of guidelines and best practices for distributed IT solutions and some network infrastructure knowledge.
- Understanding of IT security principles and data protection regulations.
Soft Skills
- Strong communication and interpersonal skills.
- Analytical and problem-solving mindset.
- Ability to work collaboratively in cross-functional teams.
- Analytical and problem-solving mindset.
- Ability to work collaboratively in cross-functional teams.
- Adaptable to evolving technologies and industry best practice.
- Excellent problem-solving skills and the ability to work under pressure

- #MakeInnovationHappen : Chance to make an impact in terms of transformation
- #UnlockYourPotential : Join a young and stimulating environment
- #ComeAsYouAre : Working within a global team
- #UnlockYourPotential : Play a role of autonomy with high visibility and exposure
- #BalanceLifeAndCareer : Flexible working hours & working hybrid;
- A professional but still friendly work environment ;
- #EnjoyTheBest: Access to our Benefits platform with a dedicated budget that you will be able to use, in order to choose the most suitable benefits for you;
- Healthcare insurance ;
- Holidays accorded based on your working experience (21 up to 25 days);
- Career in a leading international banking group , build on the diversity of its strong local roots;
- Dynamic and multinational environment, full of growing opportunities .

UniCredit is a pan-European leading commercial bank providing best-in-class solutions and services across Italy, Germany, Austria, and Central and Eastern Europe. Our Vision is to be the Bank for Europe's Future. Our Purpose is to Empower Communities to Progress, delivering the best-in-class products and services for all stakeholders, unleashing the potential of our people and our clients across Europe. We serve over 20 million clients, supported by three Group product factories — Corporate, Individual and Payment Solutions — that ensure best-in-class expertise and scalable solutions across all markets. Our integrated model combines local proximity, deep client understanding and Group-wide capabilities, enabling seamless service and outstanding client experience. Digitalisation, operational excellence and a strong commitment to ESG principles underpin our journey, helping us deliver sustainable long-term value for clients, communities, employees and shareholders. Our shared Culture unites our people across all countries, empowering teamwork, driven execution and ambition through Ownership, Integrity and Caring.