About this role
All NRC employees are expected to work in accordance with the organization’s core values: dedication, innovation, inclusivity and accountability. These attitudes and believes shall guide our actions and relationships.
- Relevant experience in community-based protection, protection monitoring, case management, referrals and/or IPA in humanitarian settings; practical experience directly engaging affected communities.
Experience operating in complex, insecure or volatile contexts, with the ability to manage competing priorities and work under pressure with minimal supervision.
Demonstrated ability to conduct protection assessments, document protection risks, maintain case files and apply safe referral procedures and approved SOPs.
Sound knowledge of protection principles, confidentiality, informed consent, do no harm, safeguarding, PSEA and accountable, corruption-free programme delivery.
Ability to supervise and coach CBPN members, organise weekly work plans, track tasks and targets, maintain accurate records and produce clear, timely reports.
Good practical computer skills, including MS Word, Excel, email and digital data collection tools; ability to coordinate with MEAL and partners.
Good written and spoken English for case documentation and reporting; ability to communicate effectively in relevant local languages.
- Experience from working directly with affected/local communities within an international or local organization in a humanitarian context.
- Previous experience from working in complex and volatile contexts.
- Knowledge of protection risks, humanitarian actors, service availability and community structures in Bama, Gwoza, Monguno or Madagali is an advantage.
- Knowledge of relevant local languages and experience coordinating with local NGOs, service providers and community-based structures.
- Ability to gather, record and manage data and information from different sources.
- Mastery of IT tools (MS Office package, internet, e-mail, etc.).
- Some knowledge of English.
Context/ Specific skills, knowledge and experience:
- Knowledge of the context in the geographical area of responsibility is desirable but not essential.
- Knowledge of the local languages.
2. Behavioural competencies
These are personal qualities that influence how successful people are in their job. NRC’s Competency Framework states 12 behavioural competencies, and the following are essential for this position:
- Handling insecure environment
- Planning and delivering results
- Empowering and building trust
- Communicating with impact and respect
- Performance Management
The employee will be accountable for the responsibilities and the competencies, in accordance with the NRC Performance Management Manual. The following documents will be used for performance reviews:
- The Job Description
- The Work and Development Plan
- The Mid-term/End-of-trial Period Performance Review Template
- The End-term Performance Review Template
- The NRC Competency Framework