Protection from Violence Officer Nigeria Gwoza

All NRC employees are expected to work in accordance with the organisation’s core values: dedication, innovation, inclusivity and accountability. These attitudes and believes shall guide our actions and relationships.

- Competencies

- Relevant university degree in social work, psychology, law, social sciences, development studies or a related field; demonstrated experience delivering protection activities in humanitarian or displacement settings.
- Demonstrated experience in protection case management, case-file quality assurance, safe referrals, protection monitoring and individual protection assistance (IPA), including application of eligibility criteria and documented protection-risk analysis.
- Strong technical understanding of protection principles, humanitarian protection standards, NRC procedures, case management and referral protocols, with demonstrated ability to apply SOPs consistently, provide constructive case-file feedback and support safe, timely and accountable decisions.
- Excellent written and spoken English, with demonstrated ability to prepare clear analytical protection monitoring reports, case notes and weekly activity reports; Hausa and relevant local languages are an advantage.
- Strong practical skills in technical mentoring, partner collaboration, community engagement, data quality, confidential case documentation and cross-functional coordination; familiarity with digital data collection and reporting tools is desirable.
- Demonstrated ability to independently prepare and deliver realistic work plans, coordinate multiple stakeholders, manage competing deadlines under pressure, maintain orderly records and action trackers, and produce high-quality analytical reports with minimal supervision.
- Knowledge of protection risks and operating contexts in north-east Nigeria, particularly Borno and Adamawa States; commitment to safeguarding, PSEA, anti-fraud controls and principled humanitarian action.

3. Behavioural competencies

- Planning and delivering results
- Empowering and building trust
- Communicating with impact and respect
- Handling insecure environment

- Performance Management

The employee will be accountable for the responsibilities and the competencies, in accordance with the NRC Performance Management Manual. The following documents will be used for performance reviews:

• The Job Description

• The Work and Development Plan

• The Mid-term/End-of-trial Period Performance Review Template

• The End-term Performance Review Template

• The NRC Competency Framework