About this role
## Career Category
Sales & Marketing Operations
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Job Description
Join Amgen’s Mission of Serving Patients
At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.
Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. Amgen is advancing a broad and deep pipeline of medicines to treat cancer, heart disease, inflammatory conditions, rare diseases, and obesity and obesity-related conditions. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.
Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.
Data Management, Senior Manager
What you will do
As a member of the Global Data Strategy team, the Data Management Senior Manager, Commercial Patient Data, reports to the Director, Patient Data Management and collaborates with data and analytics partners across GCCI and other functions to manage Amgen’s internally generated patient data assets for RDBU.
This postion leads end-to-end RDBU patient data strategy and operations, including source onboarding, integration, quality, governance, vendor delivery, major data transitions, documentation, and cross-functional execution, while overseeing global teams and ensuring trusted, compliant data supports reliable reporting, analytics, and improved patient experiences.
Responsibilities
- Lead execution of RDBU Patient Data Management workstreams across Specialty Pharmacy, Site of Care, hub, copay and related patient-support data, ensuring alignment of business requirements, data operations, technology delivery, and downstream needs.
- Lead onboarding, integration, migration, and enhancement of RDBU patient data sources, including requirements, File Interface Agreements, data layouts, mappings, business rules, testing, validation, and production readiness.
- Manage operational delivery with external data aggregators, patient-data vendors, and technology partners, including data requirements, delivery expectations, issue resolution, quality, documentation, and implementation milestones.
- Lead cross-functional execution of major RDBU data transitions, including coordination of upstream source changes and downstream impacts to data platforms, data packs, dashboards, reporting, and analytics.
- Drive data quality across RDBU patient-data assets through validation, reconciliation, issue investigation, remediation, and coordination with business, technology, and external data partners.
- Translate RDBU business needs into actionable data requirements; coordinate sprint planning with DTI and partner teams, and present feature progress and updates at ART Sync meetings.
- Lead operational data governance and documentation for RDBU, including data dictionaries, source inventories, business rules, mappings, lineage, and other documentation required to understand and support patient data.
- Partner with appropriate teams on patient identity, payer, sites, reference, and master-data requirements needed to support RDBU patient-data integration and downstream use.
- Assess and communicate downstream impacts of new sources, vendor transitions, file-layout changes, and business-rule changes to ensure continued reliability of RDBU data products and reporting.
- Manage RDBU data workstream priorities, milestones, risks, dependencies, and issue escalation, providing clear status and recommendations to business and technical stakeholders.
- Drive standardization and continuous improvement of RDBU data onboarding, data-quality, vendor-delivery, documentation, and issue-management processes.
- Identify opportunities to leverage automation and emerging technologies to improve data-management productivity, quality, and delivery cycle times.
- Oversee direct reports across US, India, Portugal leading P360 governance, the Global PSP and Data Quality dashboards, and Amgen Hub transitions across RDBU, including Tavneos and other rare disease brands.
- Support development of Statements of Work for Specialty Pharmacy and Sites of Care data partners by gathering and documenting requirements, defining expected layouts and data standards, and regularly validating deliveries to identify and resolve gaps.
What we expect of you
We are all different, yet we all use our unique contributions to serve patients.
Basic Qualifications:
Doctorate degree and 2 years of experience in Data Management, Analytics, Sales and/or Marketing Operations, Patient Access, or a related field
OR
Master’s degree and 4 years of experience in Data Management, Analytics, Sales and/or Marketing Operations, Patient Access, or a related field
OR
Bachelor’s degree and 6 years of experience in Data Management, Analytics, Sales and/or Marketing Operations, Patient Access, or a related field
OR
Associate’s degree and 10 years of experience in Data Management, Analytics, Sales and/or Marketing Operations, Patient Access, or a related field
OR
High school diploma / GED and 12 years of experience in Data Management, Analytics, Sales and/or Marketing Operations, Patient Access, or a related field
· Experience analyzing large datasets and translating insights into actionable business recommendations, preferably within patient, payer, or healthcare data.
· Strong communication and presentation skills, with the ability to influence and present findings to senior leadership and executive stakeholders.
. Proven project management experience leading cross-functional initiatives from planning through execution in a matrixed environment.
. Advanced analytical skills and proficiency with tools such as Excel, SAS, Spotfire, or other data visualization and reporting platforms.
Preferred qualifications
- Patient, Plan, and Payer data sets (experience analyzing Patient support data, marketing data syndicated data sets a plus)
· 3 or more years of experience collaborating with compliance, contracting, data management, analytics, and other key stakeholders to achieve project objectives.
· Experience working with key internal and external partners, establishing, communicating and managing teams to timelines and project targets
· Experience critically evaluating processes and establishing creative solutions
· Utilization of Project Management tools, methodologies, and practices
· Quick learner, proactive, takes initiative, goal oriented and results driven
· Strong interpersonal skills, negotiation skills, active listening, and relationship management skills
· Demonstrates creativity and foresight in anticipating and solving complex project issues
What you can expect of us
As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.
The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications.
In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include:
- A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
- A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
- Stock-based long-term incentives
- Award-winning time-off plans
- Flexible work models where possible. Refer to the Work Location Type in the job posting to see if this applies.
Apply now and make a lasting impact with the Amgen team.
careers.amgen.com
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Application deadline
Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.
Sponsorship
Sponsorship for this role is not guaranteed.
As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.
Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
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Salary Range
136,451.35USD -184,610.65 USD