About this role
About Bill Wilson Center:
Bill Wilson Center provides services to children, youth, young adults, and families in Santa Clara County. Additionally, we reach clients through our street outreach and crisis line programs. Bill Wilson Center programs focus on housing, mental health care, supportive services, and advocacy. Bill Wilson Center is committed to working with the community to ensure that every youth has access to the range of services needed to grow to be healthy and self-sufficient adults. A key component of Bill Wilson Center's philosophy encompasses a strength-based approach to improving the lives of the youth and young families in our communities. Bill Wilson Center has been providing services to runaway and homeless youth since 1973. Join us and become a difference maker at Bill Wilson Center!
Job Summary:
The Employment Specialist is responsible for delivering direct case management services to clients, with a focus on supporting youth aged 18–24 with finding and retaining employment and continuing their education goals. The position will involve working with youth who are seeking career services such as job readiness skills, employment or work experience, career training, mentorship, leadership development and or education programs (GED, tutoring assistance) as well as interfacing with employers and other service providers. This role involves daily check-ins, collaborating with the Drop-In Center team, and ensuring clients receive high quality, client-centered care.
Essential Duties/Responsibilities:
- Provide comprehensive case management services to clients, including intake, assessment, service planning, and goal setting.
- Coordinate and monitor individualized case plans, ensuring clients are progressing toward their employment goals and contract expectations.
- Providing Art of Success Groups to clients twice a week, and documentation.
- Coach clients on resume building and interview readiness
- Connecting clients to Employment Opportunities, Job and Resource Fairs.
- Accompany/Transport clients to Job and Resource Fairs as needed
- Liaison with employment agencies across the county to host job fair for the drop in center youth
- Work closely with our employment partner Work2Future
- Maintain a daily presence in the Drop-In Center to engage with and support clients. Assist with general Drop-In Center operations, including cleanliness and upkeep, in collaboration with the team and clients.
- Conduct housing assessments and connect clients with relevant housing resources.
- Maintain accurate and up-to-date documentation in HMIS and other relevant data systems.
- Facilitate connections to community resources such as mental health services, employment assistance, education programs, and healthcare.
- Track and report on client outcomes to support program evaluation and continuous improvement.
- Ensure program services align with organizational policies, contractual obligations, and best practices in client care.
- Regular attendance and punctuality is a requirement of the position
- Additional duties as assigned
Qualifications
Education and Experience:
- Associate or Bachelor's degree (B.A. B.S.) or equivalent combination of education and experience preferred.
- One to two years related experience and/or training or equivalent.
- Experience working with culturally diverse youth required.
Required Skills/Abilities:
- Regular attendance and punctuality are required.
- Comprehend and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
- Computer skills such as word processing, spreadsheets, email management, internet navigation, and operating system navigation required.
- Excellent communication skills required.
- Bi-lingual English/Spanish speaker desired.
- Navigate agency databases such as AWARDS and Gmail.
- Fingerprint/background check and TB test required.
Physical Demands:
- Able to remain stationary for extended periods of time.
- Ability to move around the shelter, office, and stairs.
- Ability to move items up to 15lbs when necessary.
Work Environment:
- The noise level is usually moderate.
- Persons of all ages including infants in shelter at any given time.
- Located on a busy, high traffic street.
- Will be working independently as well as in a team.
Salary Range:
$25.00 - $28.00 per hour
Employee Benefits & Perks:
We offer a generous compensation package for full-time employees that includes the following:
- 4 Weeks Accrued PTO
- 14 Paid Holidays Per Year
- Paid Health, Dental, Vision & Voluntary Life Insurance Plans
- Flexible Spending Plans for Medical, Dependent Care, Parking and Transit
- 401 (K) Retirement Plan
- 24/7 Employee Assistance Program
- Upward Career Mobility
- Discounts and Savings through Tickets At Work and LifeMart
EEO:
Bill Wilson Center is an Equal Opportunity/Affirmative Action Employer.
This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant. Because of a need to remain responsive to the needs of our clients and our Agencys operations, responsibilities may be modified at any time.