About this role
Unit/department/service line: Patient Access
Status: PRN
Schedule: As needed
General Summary
Works under direct supervision. Represents the System in a professional manner, using good customer service practices in the performance of the following duties: Inpatient admissions, Registration, Patient Arrival, and Kiosk support. Performs a variety of functions including, but not limited to; pre-service outreach to patients, greeting all customers with a warm and personal greeting, promotion and support of self-service tools, interviewing, preparing admitting and other related forms, assigning rooms for inpatients (as appropriate), monitor waiting areas, and preparing information and charges for billing purposes. Also performs a variety of functions related to cashiering and insurance verification.
Qualifications
Minimum Education:
- High School Diploma or GED High School or G.E.D Required
Work Experience:
- Less than 1 year 3 - 6 months Required
Courses and Training:
- 6-8 week in-house registration procedures and medical terminology courses Upon Hire Required
Knowledge, Skills, and Abilities:
- Excellent communication and interpersonal skills