Head Lifeguard

Position: Head Lifeguard

Department: Parks and Recreation

Reports to: Lifeguard Managers/Assistant Parks and Recreation Director

Supervises: Lifeguards

Status: Seasonal/Part-time hourly

*Most working hours occur from mid-April through mid-September. Some responsibilities may begin as early as November for the upcoming season.

Summary

Head Lifeguards are expected to ensure the safety, cleanliness, and operation of the waterpark and its attractions, guests, and staff through their constant on-deck presence while providing great customer service. Head Lifeguards assist the management team with programs, events, staff training, and daily operation.

Head Lifeguards are assigned to a certain specialty based on their strengths and previous experience and work closely with the respective manager to assist in oversight of that specialty throughout the season.

Essential Job Duties

- Help ensure the safety of all guests and staff and consistently enforce facility rules, policies, and safety procedures.

- Lead, supervise, and support lifeguards to ensure proper coverage and safe waterpark

- Assist with staff training, certifications, and regular in-service

- Provide coaching, guidance, and feedback to lifeguards and help address staff concerns or performance issues.

- Assist Lifeguard Management with daily operations, staff scheduling, documentation, and other administrative tasks as needed.

- Perform lifeguard duties and maintain required certifications and

- Assist with aquatic programs, special events, and activities as

- Provide excellent customer service and help create a fun, welcoming environment for

- Assist with incident response, reporting, and required facility

- Help with pre-season facility preparation, daily upkeep, and post-season

- Assist with social media content and promotional announcements as

- Communicate effectively with lifeguards, other aquatic staff, and

- Help resolve routine operational issues and bring significant concerns to

- Fill in where needed to support the overall operation of the

- Maintain a professional image when representing Collinsville Aqua Park and the City of Collinsville

- Perform other duties as assigned.

Minimum Qualifications

- 17 years of age or older

- Current certifications from Star Guard Elite

While certification can be gained through the City of Collinsville, employment cannot be provided without certification. Certification must include the ability to pass all in-water skills tests in depths of at least 9 feet.

- At least 2-4 years of lifeguarding experience

- Basic knowledge of lifeguarding best practices, swim lessons, aquatic programs, and pool maintenance with ability to teach these necessary skills to subordinate staff or ability to learn these practices

- Flexible scheduling that accommodates early mornings, late nights, weekends, and holidays

- Ability to work effectively with supervisors, staff, and guests

- Ability to act quickly, competently, and effectively during emergencies

Preference

- Familiarity with supervision and operation of aquatics programs, swim lessons, pool maintenance, and lifeguards.

- Proficiency in using various computer programs: including Microsoft Programs, Google Suite, and other software programs that may benefit the efficiency of the waterpark.

- Individuals who are team-oriented with positive, can do

Physical Requirements

- Ability to walk, run, stand, sit and complete a variety of motor skills

- Ability to walk and/or stand on concrete for the majority of your shift

- Ability to bend to the floor and reach overhead

- Ability to lift and carry 30-70 pounds regularly to chest height

- Ability to hear and see well

Mental Requirements

- Ability to demonstrate exceptional punctuality and attendance

- Ability to project a positive attitude, manner, and appearance

- Ability to think clearly and respond appropriately in an emergency

- Ability to demonstrate mature judgment and ethical behavior

- Ability to read, write and perform mathematical equations

- Ability to work with limited supervision

- Ability to multitask

- Ability to use knowledge; critical thinking skills; judgment and problem-solving skills to handle situations

- Ability to resolve conflict fairly, safely, and in a timely manner

Environmental Conditions

- Ability to work staggered shift assignments as necessary including evenings, weekends, and holidays

- Ability to work in hot, cold, wet and/or other unpleasant outdoor conditions

- Ability to work in a loud, fast-paced environment