Lifeguard Manager

Position: Lifeguard Manager

Department: Parks and Recreation

Reports to: Assistant Parks and Recreation Director

Supervises: All Aquatic Staff

Status: Seasonal/Part-time hourly

*Most working hours occur from mid-April through mid-September. Some responsibilities may begin as early as November for the upcoming seasn.

Summary

Lifeguard Managers are expected to run the daily operations of the waterpark, which include but are not limited to, the scheduling and supervising of all aquatic staff, pool and facility maintenance, and emergency management. Lifeguard Managers enforce the safety of patrons and staff.

Lifeguard Managers oversee the organization, promotion, and staffing of events, programs, and rentals at Collinsville Aqua Park. Additionally, Lifeguard Managers are responsible for the training of staff and opening/closing of the park (daily and seasonally).

Essential Job Duties

- Ensure the safety of all guests and staff while maintaining a safe, clean, and welcoming

- Supervise, coach, and support aquatic staff, addressing performance and disciplinary issues as needed.

- Serve as Supervisor on Duty when the Assistant Parks and Recreation Director is

- Coordinate staff training, certifications, and regular in-service

- Assist with staff hiring, scheduling, documentation, and seasonal

- Complete and maintain accurate facility records, incident reports, and other required

- Enforce facility rules, policies, procedures, and safety regulations

- Provide excellent customer service and help create a fun, positive environment for guests and staff.

- Assist with social media content and promotional announcements for facility programs, events, and activities.

- Assist with pre-season facility preparation, daily operations, and post-season

- Fill in as needed in other roles, including Lifeguard, Head Guard, Maintenance, and other facility positions.

- Communicate effectively with aquatic staff and the Assistant Parks and Recreation

- Use sound judgment, critical thinking, and problem-solving skills to address operational needs.

- Maintain a professional image when representing Collinsville Aqua Park and the City of Collinsville.

- Perform other duties as assigned.

Minimum Qualifications

- 19 years of age or older

- Current certifications from StarGuard Elite (Lifeguard and Lifeguard Instructor)

While certification can be gained through the City of Collinsville, employment cannot be provided without certification. Certification must include the ability to pass all in-water skills tests in depths of at least 9 feet.

- At least 4-6 years of lifeguarding experience

- In-depth knowledge of lifeguarding best practices, swim lessons, aquatic programs, and pool mechanics and maintenance with ability to teach these necessary skills to subordinate staff or ability to learn these practices

- Flexible scheduling that accommodates early mornings, late nights, weekends, and holidays

- Ability to work effectively with supervisors, staff, and guests

- Ability to act quickly, competently, and effectively during emergencies

Preference

- Prior experience in the supervision and operation of aquatics programs, swim lessons, pool maintenance, and lifeguards

- Proficiency in using various computer programs: including Microsoft Programs, Google Suite, and other software programs that may benefit the efficiency of the waterpark.

- Previous supervisory or managerial

Physical Requirements

- Ability to walk, run, stand, sit and complete a variety of motor skills

- Ability to walk and/or stand on concrete for the majority of your shift

- Ability to bend to the floor and reach overhead

- Ability to lift and carry 30-70 pounds regularly to chest height

- Ability to hear and see well

Mental Requirements

- Ability to demonstrate exceptional punctuality and attendance

- Ability to project a positive attitude, manner, and appearance

- Ability to think clearly and respond appropriately in an emergency

- Ability to demonstrate mature judgment and ethical behavior

- Ability to read, write and perform mathematical equations

- Ability to work with limited supervision

- Ability to multitask

- Ability to use knowledge; critical thinking skills; judgment and problem-solving skills to handle situations

- Ability to resolve conflict fairly, safely, and in a timely manner

Environmental Conditions

- Ability to work staggered shift assignments as necessary including evenings, weekends, and holidays

- Ability to work in hot, cold, wet and/or other unpleasant outdoor conditions

- Ability to work in a loud, fast-paced environment