Compliance Coordinator

InterExchange, a leading nonprofit cultural exchange organization based in New York City's Financial District, is seeking a Compliance Coordinator for our Summer Work Travel J-1 visa program. You'll keep participant records accurate in SEVIS, the U.S. Department of Homeland Security's Student and Exchange Visitor Information System, and help vet and train the international cooperating agents who recruit participants abroad.

In this role, you'll serve as an Alternate Responsible Officer (ARO) for the program under the direction of the U.S. Department of State, as per the duties outlined below. If you enjoy working across cultures, believe in the power of international exchange, and have meticulous attention to detail, this could be your opportunity to build real regulatory expertise and help ensure our participants have a rewarding experience.

What you'll do:

Keep SEVIS Records Accurate

- Serve as an Alternate Responsible Officer (ARO) in SEVIS and maintain expertise in J-1 visa regulations.

- Create DS-2019 forms and replacement forms, using bulk and manual processing as needed.

- Monitor participants in SEVIS and manage SEVIS-related email correspondence.

- Lead annual SEVIS process training for Work & Travel team members.

Support Participants

- Review participant applications, including documents and application updates.

- Interview direct placement participants, issue their DS-2019 forms, track their participation and provide additional information and documentation as needed.

- Issue program support letters to participants during their program.

- Make sure material requests are processed promptly.

Vet & Train International Partners

- Vet International Cooperators (ICs) annually, and collect and maintain vetting documentation.

- Track IC contracts, and update the foreign entity price list annually and in our online application system.

- Schedule and lead PowerPoint trainings and online regional sessions for ICs, and send follow-up materials.

- Track IC fees, allocations and performance in our FileMaker database.

- Correspond with ICs to share policy, answer questions and coordinate information about participants.

- Support the International Compliance Manager with IC training and compliance, including edits to compliance materials.

Partner with Regulators and Colleagues

- Explain Exchange Visitor Program regulations clearly and expertly.

- Help respond to U.S. Department of State requests for information, and create incident reports and support case management.

- Maintain and update regulatory documentation sent to the Department of State.

- Work with our IT and marketing teams to keep program information accurate on our website and in our application system.

What you bring:

Required

- 2 to 3 years of administrative experience in a deadline-driven, customer-facing role.

- U.S. citizenship or permanent residency, as federal program regulations require this for anyone serving as an ARO.

- The ability to communicate and work effectively with people across cultures.

- Comfort with computers and database management.

- Strong written and verbal communication skills.

- Strong time management and organizational skills, with the ability to prioritize, meet tight deadlines and handle last-minute changes.

Nice to have

- Experience with CRM tools, especially HubSpot.

- The ability to speak more than one language.

You'll thrive if you

- Genuinely love details.

- Are motivated, proactive and flexible.

- Stay professional and calm under pressure.

- Bring tact, diplomacy and strong people skills to every conversation.

Please note that this is an outline of the essential functions and requirements of this position and is not intended to be exhaustive.

Start Date

TBD, applications will be accepted on a rolling basis until the position is filled.

Compensation

This is a full-time, exempt position, with a starting base salary of $70,000 annualized

Hours & Location

Monday to Friday; 9:30 am - 5:30 pm, with flexible start/end times available, and additional hours if needed.

Hybrid schedule with 3 days per week in our NYC headquarters.

How to Apply

Complete our online application form and upload your cover letter and resume

Benefits & Perks of Employment at InterExchange

- Affordable, quality medical, dental, and vision insurance

- 401k retirement plan with safe harbor employer contribution

- Generous paid time off and health time off package

- Employer-sponsored life insurance

- Flex-time options

- Professional Development & Educational Assistance Program

- Pre-tax FSA for medical and/or dependent care expenses

- Pre-tax commuter benefits

- Supplemental insurance plans

- Pet Insurance Discount

About Us

InterExchange is a private, nonprofit organization with over 50 years of experience in international cultural exchange. We are dedicated to promoting international understanding through development and implementation of affordable intercultural and life experiential work/training opportunities. By participating in InterExchange programs both in the U.S. and abroad, tens of thousands of young people and their hosts have gained insight into other cultures. InterExchange is designated by the U.S. Department of State to sponsor several J-1 Visa exchange programs including Au Pair USA, Work & Travel USA, Camp USA, and Career Training USA. Program participants are placed in the U.S. and abroad by InterExchange in collaboration with international cooperating agencies and government agencies. Additionally, we offer Work Abroad opportunities for Americans seeking similar experience overseas.

Opportunities for All

InterExchange is fully committed to providing opportunities for people across all dimensions of race, ethnicity, gender identity, gender expression, sexual orientation, socio-economic status, age, sensory, mental, or physical abilities, religious beliefs, marital status, veteran status, political beliefs, and more. We strive to maintain an environment for our staff, leadership, and board that is vibrant, welcoming, innovative, collaborative, and free of barriers and discriminatory practices—strengthening our programs while reinforcing our commitment to fairness and representation in the field of cultural exchange.

Any essential function or requirement of this job will be evaluated as necessary should an applicant be unable to perform the function or requirement due to a disability as defined by the Americans with Disabilities Act (ADA). Reasonable accommodation(s) for the specific disability will be made for the employee or applicant when possible.

Mutual Understanding & Respect

InterExchange actively promotes an environment of respectful communication and collaboration both internally and externally. We encourage thoughtful exchange of ideas and create space for all voices to be heard and respected.

We are excited to welcome a new team member who actively embraces our mission and values.