About this role
The Director, Issue Validation Quality Control (QC), will lead a team of audit professionals responsible for executing risk-based quality control reviews and providing independent challenge of IAG’s issue validation activities. The role will oversee and perform the independent assessment of IAG validation procedures, supporting evidence, and testing effectiveness to confirm well-supported issue closure conclusions in accordance with IAG’s Charter, Policies & Procedures (P&P), Institute of Internal Auditors (IIA) Standards, and applicable regulatory expectations. Through targeted reviews, identification of emerging trends, and continuous improvement initiatives, the role will strengthen IAG validation practices. This role is key to advancing IAG’s aspiration to be a world-class audit function.
- 7+ years of experience in internal audit, issue management, issue validation, risk management, assurance advisory, or public accounting; financial services, banking, or capital markets experience preferred.
- Bachelors degree or advanced degree in Accounting, Finance, Business Administration, or a related field, or equivalent experience.
- Internal Audit, Assurance, Risk, or Accounting professional certification (CIA, CPA, CISA, CRCM, or equivalent)
- Direct experience evaluating and validating corrective action implementation, issue remediation evidence, validation testing, and the quality of issue closure conclusions.
- Strong knowledge of IIA standards and regulatory and financial industry guidance relevant to Internal Audit, issue management, and remediation validation.
- Excellent written and oral communication skills, including the ability to articulate constructive challenge and present findings in a compelling manner to senior stakeholders; strong project management skills.
- Strong analytical and problem-solving skills, including assessing evidence sufficiency, identifying root causes and trends, and translating QC results into practical recommendations for improvement.
- Demonstrated people leadership experience and ability to coach, develop, and lead teams while maintaining independent, risk-based judgment.
Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.