Project Manager

- Oversee the complete project lifecycle, from project initiation, requirement gathering, gap analysis, and feasibility assessment to planning, execution, implementation, and post-delivery support.
- Define project scope, objectives, deliverables, timelines, milestones, and resource requirements in coordination with relevant stakeholders.
- Conduct detailed discussions with business stakeholders to understand operational requirements, business challenges, and project expectations.
- Gather, analyze, document, and translate business requirements into functional specifications, Business Requirement Documents (BRDs), Functional Requirement Documents (FRDs), and user stories.
- Work closely with development and technical teams to ensure business requirements are clearly understood and translated into effective technical solutions.
- Analyze existing business processes and workflows to identify gaps, inefficiencies, and opportunities for process improvement, automation, and optimization.
- Recommend and implement process reengineering initiatives to improve operational efficiency and align business processes with organizational objectives.
- Lead project execution using Agile/Scrum methodologies, including sprint planning, daily stand-up meetings, sprint reviews, and retrospectives.
- Manage and prioritize project backlogs, features, and requirements based on business value, urgency, and technical feasibility using frameworks such as RICE, MoSCoW, and Kano.
- Coordinate with developers, technical architects, QA teams, and other stakeholders to facilitate project implementation and resolve technical or functional dependencies.
- Maintain a working understanding of APIs, databases, system architecture, and third-party integrations to facilitate effective communication between business and technical teams.
- Coordinate system integration activities and ensure seamless functionality and communication between different applications and platforms.
- Conduct data analysis using SQL and Microsoft Excel to extract, validate, interpret, and analyze data for business decision-making and project performance monitoring.
- Develop project dashboards, progress reports, and performance tracking mechanisms to provide management with visibility into project status, risks, and deliverables.
- Create wireframes, mockups, workflow diagrams, process maps, and other visual documentation to communicate business requirements and proposed solutions.
- Utilize JIRA and other project management tools to manage project tasks, track progress, maintain backlogs, monitor deliverables, and generate reports.
- Coordinate User Acceptance Testing (UAT), validate project deliverables against business requirements, identify functional gaps, and ensure issues are resolved before deployment.
- Monitor project risks, issues, dependencies, and changes, ensuring appropriate mitigation plans and timely escalation wherever required.
- Maintain comprehensive project documentation, including project plans, requirement specifications, meeting notes, change requests, and implementation reports.
- Ensure projects are delivered within agreed timelines, budgets, scope, and quality standards while maintaining effective communication with all stakeholders.

Requirements

- Bachelor's degree in Computer Science, Information Technology, Engineering, Business Administration, or a related field.
- Minimum 5–8 years of relevant experience as a Project Manager and/or Business Analyst within a technology-driven environment.
- Proven experience in managing end-to-end technology projects, including requirement gathering, planning, execution, implementation, and delivery.
- Strong understanding and practical experience in Agile and Scrum methodologies.
- Proficiency in SQL and Microsoft Excel for data analysis, reporting, and data validation.
- Working knowledge of APIs, databases, system architecture, and application integrations.
- Hands-on experience with JIRA, Confluence, or similar project management and collaboration tools.
- Experience in preparing BRDs, FRDs, functional specifications, user stories, and process documentation.
- Familiarity with wireframing, workflow mapping, and process modelling tools.
- Strong analytical, problem-solving, decision-making, and project management skills.
- Excellent written and verbal communication skills, with the ability to collaborate effectively with technical and non-technical stakeholders.
- Ability to manage multiple projects and priorities while ensuring timely execution and delivery.
- Prior experience in the EdTech industry is highly preferred, particularly exposure to Learning Management Systems (LMS), digital learning platforms, student management systems, or education technology solutions.
- Certifications such as PMP, PMI-ACP, Certified Scrum Master (CSM), or relevant Business Analysis certifications will be an added advantage.