Sales Support Specialist

CivittaBosnia and HerzegovinaHybridFull-timeMid level, 2–5 yearsListed 3 days ago

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About this role

You will:

- Support sales and expand the client base through active prospecting, cold calling, networking events, and strategic partnerships;

- Lead client engagements by conducting persuasive sales pitches and presentations to diverse audiences, including private companies and public institutions;

- Maintain the CRM pipeline to ensure accurate database updates, seamless lead tracking, and transparent reporting;

- Shape commercial strategies by identifying new market segments and contributing to overall sales and pricing plans;

- Support marketing activities while identifying opportunities to streamline and improve processes.

Requirements:

- BSc or MSc degree;

- 2+ years of relevant professional experience;

- Experience with prospecting and lead generation tools such as Apollo.io, LinkedIn Sales Navigator, or similar platforms;

- Good working knowledge of Microsoft Excel and Google Sheets, including data management, filtering, segmentation, and contact list preparation;

- Familiarity with CRM platforms, preferably HubSpot, including contact management, lists, and sales pipeline basics;

- Fluency in English (C1), both written and spoken;

- Experience with outbound email campaigns, email templates, and sales sequences would be a strong advantage;

- Familiarity with LinkedIn prospecting, outreach tools, or multichannel lead generation would be an advantage;

- Familiarity with task management tools such as Trello, Jira, or similar platforms would be an advantage;

- Basic understanding of CRM workflows, automation, and email campaign performance metrics would be an advantage;

- Experience working with AI tools such as ChatGPT, Claude, and others would be an advantage.

Benefits:

- Professional Growth – We support your career development, offering performance and salary reviews once a year to ensure your progress is recognized and rewarded;

- Flexible Working Hours – Manage your workday with flexibility and the option to work from home when needed, while enjoying our city-centre office as a convenient, collaborative workspace;

- Culture & Connection – From team bonding activities like Christmas parties and summer events to spontaneous celebrations, monthly breakfasts, or team lunches, we celebrate wins, big and small, together;

- Gifts Programme – Welcome boxes, birthday surprises, and holiday cheer ensure your special moments are always recognized.