About this role
This position supervises employee activities within the specified area of responsibility, including but not limited to training and coaching staff; providing food and beverage service to guests; checking regularly for guests needs; answering any questions or concerns; monitoring the flow of assigned operations; and assisting service staff when necessary.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Leads and directs staff to ensure smooth operations.
- Supports staff during peak business and assists guest as needed.
- Completes all F&B Supervisor position checklists.
- Assists with new employee training by positively reinforcing successful performance and providing respectful and encouraging instruction.
- Assists in maintaining the point-of-sale database and managing all point-of-sale related issues, including but not limited to programming new menu items, creating keypads, troubleshooting printer issues etc.
- Assists management in administrative duties needed to perform job functions as required ( e.g. , staff schedule, payroll, shift reports, equipment pulls, work orders, inventories, etc.).
- Ensures compliance with company, local, state, and national regulations pertaining to food quality, cleanliness and sanitation standards, alcohol service, personnel, and safety.
- Completes all other duties as assigned.
Qualifications
MINIMUM REQUIREMENTS
- 2-3 years related experience in a high-volume, high energy, food and beverage environment.
- Competency in POS systems, working knowledge of office software and reservation systems.
- Availability to work nights and weekends as needed.
- While performing the duties of this job, the employee is regularly required to position self to move about.
- The employee frequently is required to operate and use necessary tools and equipment; and communicate with guests, employees, and management.
- The employee must move up to 30 pounds frequently.
- Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
PREFERRED SKILLS & QUALIFICATIONS
- Alcohol service and food handler certification or ability to obtain within 30 days of hire.
We are inspired by connections. We build genuine, authentic relationships with our guests, our employees and our partners, and provide memorable moments, exceptional experiences and operational excellence. Our team exemplifies these company cornerstones of being “All-In”:
- Mentorship
- Empowerment
- Respect
- Coaching
- Accountability
- Trust
Being 100% all-in is much easier than being 99.9% or less. Once you make a 100% commitment, there are no exceptions. It's a done deal. You never have to think about it again . Ultimately, your 100% commitment will determine your progress and happiness within our company.
We exist to create exceptional experiences by trusting and empowering one another, taking ownership of our work, and treating every person with respect. Through high standards, thoughtful use of resources, and a commitment to delivering results, we make our teams stronger, our guests happier, and our company better every day.
About the RiverCentre
Saint Paul RiverCentre is one of the region’s flagship event and convention venues, known for hosting large-scale conferences, corporate gatherings, galas, and community events. The culinary program supports hundreds of events each year, offering banquet service, specialty menus, and high-volume production that still prioritizes quality, flavor, and presentation.
The culinary team at RiverCentre works in a dynamic, fast-paced environment where preparation, communication, and teamwork drive success. Culinary operations are well-organized, professionally led, and equipped to manage events of all sizes. Team members take pride in executing large-scale service with precision, efficiency, and care, all while contributing to the memorable experiences of tens of thousands of guests annually.
Part time Position Benefits:
- Worker’s Compensation
- 401(k) Retirement Plan
- MN Sick and Safe Time (ESST)
- Holiday pay (employee must work and is paid time and one half)
- Military Leave, Voting Leave, Bereavement Leave, School Leave
- Jury Duty; Witness Duty
- Family Medical Leave (FMLA); Personal Leave (LOA), MN Paid Leave (PFML)