Store Director

Why choose us?

Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand!

At Albertsons Companies, we are looking for someone who’s not just seeking a job, but someone who wants to make an impact. In this role, you’ll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced, dynamic environment that’s constantly evolving.

Store Director

Position Purpose

The Store Director is responsible for the overall leadership, performance, and success of the store. This position provides strategic direction and operational oversight to drive sales, profitability, customer satisfaction, associate engagement, and regulatory compliance. The Store Director leads all store departments and is accountable for creating a safe, customer-focused, and results-driven environment while ensuring execution of company goals and initiatives.

Key Responsibilities

Overall Store Leadership

- Direct and oversee all aspects of store operations.
- Establish clear expectations and performance standards for department leaders and associates.
- Foster a culture of customer service, accountability, teamwork, and operational excellence.
- Lead the store management team in achieving business objectives and company priorities.
- Communicate company initiatives, goals, and operational changes effectively throughout the store.

Sales & Financial Performance

- Drive store sales, market share growth, and profitability.
- Monitor key performance indicators including sales, gross profit, labor, shrink, and customer metrics.
- Analyze business reports and implement action plans to improve financial performance.
- Develop strategies to maximize sales opportunities and improve operational efficiencies.
- Ensure proper management of budgets, labor allocations, and operating expenses.

Customer Experience

- Promote and maintain a customer-first culture throughout all departments.
- Ensure exceptional service standards are consistently delivered.
- Address customer concerns, complaints, and service recovery opportunities promptly and professionally.
- Maintain store conditions that provide a clean, safe, and welcoming shopping environment.
- Champion community involvement and customer relationship initiatives.

Talent Management & Development

- Recruit, hire, train, coach, and develop management and hourly associates.
- Identify and develop future leaders through succession planning and career development.
- Conduct performance evaluations and provide continuous coaching and feedback.
- Promote associate engagement, retention, and recognition programs.
- Build a diverse, inclusive, and high-performance team culture.

Operations & Merchandising

- Ensure company merchandising programs, promotions, and seasonal initiatives are executed effectively.
- Oversee inventory management, shrink control, and operational standards across all departments.
- Monitor in-stock conditions and overall store presentation.
- Ensure department leaders maintain high standards of merchandising and execution.
- Drive continuous improvement initiatives that enhance efficiency and productivity.

Safety, Compliance & Risk Management

- Ensure compliance with company policies, food safety standards, labor regulations, and operational procedures.
- Maintain a safe environment for customers and associates.
- Support loss prevention efforts and risk management programs.
- Conduct store audits, inspections, and operational reviews.
- Ensure proper response and follow-up to safety, compliance, and regulatory concerns.

Community & Business Leadership

- Represent the store within the local community and support community engagement initiatives.
- Build positive relationships with customers, vendors, and business partners.
- Promote the company's values, mission, and commitment to service.
- Support district and division leadership objectives.

Qualifications

- High school diploma or equivalent required.
- Associate's or bachelor's degree preferred.
- Extensive retail management experience required.
- Previous multi-department leadership experience required.
- Proven ability to lead large teams and achieve financial objectives.
- Strong business acumen and analytical skills.
- Excellent leadership, communication, and organizational abilities.

Physical Requirements

- Ability to stand and walk for extended periods.
- Ability to lift, carry, push, and pull up to 50 pounds.
- Frequent bending, reaching, stooping, kneeling, and climbing.
- Ability to work flexible schedules, including evenings, weekends, and holidays.

Knowledge, Skills, & Abilities

- Retail operations and strategic business management.
- Financial planning and profit improvement.
- Labor management and workforce development.
- Customer service leadership.
- Merchandising and operational execution.
- Inventory control and shrink management.
- Safety, compliance, and risk mitigation.
- Team building, coaching, and succession planning.
- Change management and organizational leadership.

Success Measures

- Achievement of store sales and profitability goals.
- Labor productivity and expense management.
- Customer satisfaction and service performance.
- Shrink reduction and inventory accuracy.
- Store conditions and operational compliance.
- Associate engagement, retention, and development.
- Successful execution of company initiatives and business strategies.
- Readiness and development of future store leaders.

We also provide a variety of benefits including:

- Competitive wages paid weekly
· Access to up to 50% of your earned wages before payday, via our partnership with Stream
- Associate discounts
- Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)
- Time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI Benefits (https://urldefense.com/v3/__https:/myaci-benefits.com/__;!!K1aXqncla1X7G90AkdLmCg!rAQQIgK5qTHEOZimihiTu-Cq5CqDd5yTyDy2Md9yy2X9n5N5-LNd_VFz-Ph78hdScxWtyckceXfHreYVJ1PsQk_8tfijDVHG5g$)
- Leaders invested in your training, career growth and development
- An inclusive work environment with talented colleagues who reflect the communities we serve

Our Values – Click below to view video: ACI Values