Assistant Store Director

Why choose us?

Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand!

At Albertsons Companies, we are looking for someone who’s not just seeking a job, but someone who wants to make an impact. In this role, you’ll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced, dynamic environment that’s constantly evolving.

Assistant Store Director

Position Purpose

The Assistant Store Director supports the Store Director in leading all aspects of store operations, driving sales performance, delivering exceptional customer service, and developing high-performing teams. This position serves as a key member of the store leadership team and is responsible for ensuring operational excellence, financial performance, safety compliance, and execution of company initiatives. The Assistant Store Director assumes responsibility for overall store operations in the absence of the Store Director.

Key Responsibilities

Store Operations

- Assist in directing daily store operations to achieve sales, labor, service, and profitability goals.
- Monitor store conditions to ensure cleanliness, organization, product availability, and operational readiness.
- Ensure execution of merchandising plans, promotional programs, seasonal events, and company initiatives.
- Support inventory management processes and operational controls to minimize shrink and maximize sales opportunities.
- Maintain compliance with company standards in all departments.

Leadership & Team Development

- Recruit, interview, train, coach, and develop store associates and department leaders.
- Provide ongoing performance feedback and support associate growth and career development.
- Foster a culture of accountability, teamwork, inclusion, and customer service excellence.
- Partner with department managers to improve productivity, engagement, and retention.
- Assist with succession planning and talent development initiatives.

Customer Experience

- Promote a customer-first environment throughout the store.
- Respond to customer questions, concerns, and service recovery opportunities in a professional manner.
- Ensure all departments consistently deliver outstanding service and maintain high presentation standards.
- Lead by example through visible and active engagement with customers and associates.

Financial Performance

- Support achievement of sales, gross profit, labor, and shrink targets.
- Analyze store reports, operating results, and performance metrics to identify opportunities for improvement.
- Assist in developing action plans that drive sales growth and operational efficiencies.
- Monitor labor utilization and support efficient scheduling practices.

Safety & Compliance

- Ensure compliance with company policies, food safety requirements, labor regulations, and operational standards.
- Maintain a safe working and shopping environment by enforcing safety procedures.
- Support loss prevention initiatives and inventory control efforts.
- Conduct store walks and inspections to identify and correct safety or compliance concerns.

Store Leadership

- Serve as Manager on Duty as assigned.
- Lead daily store communication meetings and operational follow-up.
- Coordinate activities across all departments to ensure effective execution and collaboration.
- Assume responsibility for overall store performance when the Store Director is unavailable.

Qualifications

- High school diploma or equivalent required.
- Associate's or bachelor's degree preferred.
- Previous retail management experience required.
- Multi-department grocery leadership experience preferred.
- Strong leadership, organizational, and problem-solving skills.
- Excellent interpersonal and communication abilities.
- Ability to interpret operational and financial reports.

Physical Requirements

- Ability to stand and walk for extended periods.
- Ability to lift, carry, push, and pull up to 50 pounds.
- Frequent bending, reaching, stooping, kneeling, and climbing.
- Ability to work flexible schedules, including evenings, weekends, and holidays.

Knowledge, Skills, & Abilities

- Retail operations management.
- Financial analysis and profit improvement strategies.
- Labor management and workforce planning.
- Customer service leadership.
- Associate coaching and development.
- Inventory control and shrink reduction.
- Safety, compliance, and risk management.
- Effective communication and conflict resolution.

Success Measures

- Achievement of store sales and profit goals.
- Labor productivity and scheduling effectiveness.
- Customer satisfaction and service metrics.
- Shrink and inventory control performance.
- Store conditions, merchandising execution, and operational compliance.
- Associate engagement, retention, and development.
- Successful execution of company programs and initiatives.

We also provide a variety of benefits including:

- Competitive wages paid weekly
· Access to up to 50% of your earned wages before payday, via our partnership with Stream
- Associate discounts
- Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)
- Time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI Benefits (https://urldefense.com/v3/__https:/myaci-benefits.com/__;!!K1aXqncla1X7G90AkdLmCg!rAQQIgK5qTHEOZimihiTu-Cq5CqDd5yTyDy2Md9yy2X9n5N5-LNd_VFz-Ph78hdScxWtyckceXfHreYVJ1PsQk_8tfijDVHG5g$)
- Leaders invested in your training, career growth and development
- An inclusive work environment with talented colleagues who reflect the communities we serve

Our Values – Click below to view video: ACI Values