About this role
Job Summary:
- Sell medical devices, products, or services to achieve sales targets for assigned businesses/territories and overall business objectives.
General Responsibilities:
- Support superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resources.
- Implement action plans (e.g. make regular calls/visits, take orders, etc.) to achieve sales targets for assigned businesses/territories.
- Track self/team progress against key performance indicators and sales plans.
- Prioritize and review daily sales activities performed.
- Execute sales activities for assigned businesses/territories, including product portfolios and marketing plan introductions, order taking, marketing display set-ups and in-store merchandising.
- Prepare quotation/tender prices, delivery, and commercial
terms in accordance with company policies.
- Report on the activities and products of the competitors
- Record sales data for reporting and tracking purposes.
- Maintain relevant customer data in appropriate
customer relationship management databases.
- Execute continuous improvement activities to enhance sales processes, sales plans, customer satisfaction, etc.
- Track and collect payments from customers.
- Work with internal stakeholders to ensure timely delivery
or installation of products/systems.
- Maintain a customer complaints/issues log and follow up on customer issues
- Respond to customer orders and queries.
- Inform current and prospective customers of promotions and new/upgraded products
Job Requirements:
- Minimum 2 year-experience in related domain, having IVD/IVF experience is a plus
- Degree in Pharmaceuticals/Biomedical/Biotech/Business or related domain