Site Reliability Engineer 2

The Topology Scaling team is responsible for deploying new capacity, new designs, establishing network connectivity for new (Oracle Cloud Infrastructure) OCI regions, and enabling compute connectivity for child sites. This includes building and managing data center fabrics, edge networks, backbone, fiber metro networks, and supporting multi-cloud initiatives.

As a Site Reliability Engineer, you will apply software engineering, systems engineering and networking practices to improve the reliability, availability, performance, and scalability of OCI’s global cloud network. You will develop automation, strengthen observability, and reduce operational toil across infrastructure connecting network devices and millions of servers worldwide.

You will own reliability throughout the infrastructure lifecycle—from architecture and deployment through production operations, upgrades, and incident response. Working with network engineering, software development, and program management teams, you will build repeatable deployment processes, improve operational readiness, and deliver resilient infrastructure at scale.

Key Responsibilities

- Design, deploy, and operate highly available global network infrastructure, incorporating resilience, fault isolation, and recovery into architecture and implementation.

- Define and monitor service-level indicators and objectives (SLIs/SLOs), using reliability metrics to prioritize improvements and guide operational decisions.

- Develop automation and tooling for provisioning, configuration management, validation, upgrades, and recovery to reduce manual work and deployment risk.

- Build monitoring, telemetry, and actionable alerting to detect service degradation and accelerate diagnosis and recovery.

- Participate in on-call rotations, lead incident response, and serve as an escalation point for complex infrastructure and connectivity issues.

- Lead blameless post-incident reviews, identify contributing factors, and drive corrective actions that prevent recurrence.

- Improve change safety through automated prechecks, staged rollouts, post-change validation, and tested rollback procedures.

- Plan capacity and evaluate performance to support growth, regional expansion, and changing workload requirements.

- Create and maintain runbooks, operational procedures, and troubleshooting guides that improve response consistency and reduce recovery time.

- Serve as a technical lead for reliability initiatives, contribute to engineering roadmaps, and mentor junior engineers.

- Partner with automation teams and vendors to resolve software defects, qualify firmware and operating system releases, and influence product improvements.

Critical Focus Areas

- Service availability, network resilience, and recovery from infrastructure failures.

- Automation of repetitive operational tasks and reduction of operational toil.

- Observability, actionable alerting, and rapid incident diagnosis.

- Troubleshooting across physical and logical network layers, including cabling, trunks, optics, routing, and connectivity.

- Root cause analysis and measurable, lasting reliability improvements.

Qualifications

- Experience operating production infrastructure in a large cloud provider, ISP, or similarly distributed environment.

- Strong troubleshooting skills across networking, Linux systems, and distributed infrastructure.

- Proficiency in Python or another programming language used to develop operational tooling and automation.

- Understanding of site reliability engineering practices, including SLIs/SLOs, error budgets, incident management, and blameless post-incident reviews.

- Hands-on experience with routing and networking technologies, including BGP, OSPF, IS-IS, TCP/IP, IPv4/IPv6, DNS, DHCP, and MPLS.

- Experience with data center network design, internet peering, inter-domain connectivity, and VPN/SSL technologies.

- Experience with configuration management, automation frameworks, APIs, and network models such as YANG, OpenConfig, and NETCONF.

- Experience using telemetry, monitoring, logging, and performance testing to assess service health and troubleshoot production issues.

- Understanding of network security principles and safe production change practices.

- Strong communication and collaboration skills, with the ability to lead incident response, explain technical tradeoffs, and influence engineering priorities.

Disclaimer:

Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range in USD from: $69,800 to $148,300 per annum. May be eligible for bonus and equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
As part of Oracle's onboarding process and consistent with applicable law, US-based employees are required to complete identity verification, which involves the collection and processing of their biometric information. Accommodations to this requirement may be granted following an individualized assessment.