About this role
Service & Operational Leadership: Oversee the service team, delegating tasks effectively to consistently maintain superior product quality and luxury service standards.
Business Growth & Revenue: Drive outlet performance with an entrepreneurial mindset, continuously identifying opportunities to maximize covers, sales, and guest satisfaction.
Food Safety & Hygiene Compliance: Enforce strict compliance with HACCP and Food Safety Management System (FSMS) standards across all daily outlet operations.
Health, Safety & Hotel Regulations: Ensure the team thoroughly understands and strictly adheres to hotel operating policies, emergency protocols, and fire/workplace safety procedures.
Key Responsibilities
Service & Operational Leadership: Oversee the service team, delegating tasks effectively to consistently maintain superior product quality and luxury service standards.
Business Growth & Revenue: Drive outlet performance with an entrepreneurial mindset, continuously identifying opportunities to maximize covers, sales, and guest satisfaction.
Food Safety & Hygiene Compliance: Enforce strict compliance with HACCP and Food Safety Management System (FSMS) standards across all daily outlet operations.
Health, Safety & Hotel Regulations: Ensure the team thoroughly understands and strictly adheres to hotel operating policies, emergency protocols, and fire/workplace safety procedures.