Sales Consultant

Role PurposeAs a Garden & Landscaping Sales Consultant at Leroy Merlin, you will be at the heart of creating inspiring customer experiences, helping customers turn their outdoor dreams into reality. With your passion for gardening, landscaping and exceptional service, you will guide customers towards the right products, creative solutions and ideas to bring their projects to life. You will play an important role in driving sales, building meaningful customer relationships and creating a warm, welcoming environment where every customer feels supported, inspired and confident in their choices.Key ResponsibilitiesBe the face of Leroy Merlin’s Garden & Landscaping department, engaging with customers and inspiring them to bring their outdoor spaces to lifeHelp customers select the right plants, gardening products, landscaping materials, tools and outdoor solutions for their needsOffer practical advice and creative ideas to help customers plan and complete their garden and landscaping projectsCreate a positive, welcoming and inspiring shopping experience for every garden enthusiastDrive sales through strong product knowledge, project-based selling and meaningful customer interactionsDeliver exceptional customer service by understanding customer needs and providing tailored garden and landscaping solutionsBuild and maintain strong customer relationships, becoming a trusted partner for customers’ outdoor living and garden projectsStay up to date with garden trends, products and landscaping solutions to inspire customers and maximise sales opportunitiesContribute to customer satisfaction, repeat business and long-term loyaltySupport the overall performance and success of the Garden & Landscaping departmentQualification and ExperienceMatric (Grade 12) or equivalent qualificationPrevious experience in retail, sales, customer service, gardening, landscaping, hardware or home improvement will be advantageousPassion for gardening, landscaping and outdoor livingStrong customer service, communication and interpersonal skillsSales-focused with good product knowledge and customer understandingBasic proficiency in POS systems and computer applicationsWillingness to work weekends and public holidays when requiredAbility to work in a fast-paced retail environment and assist with stock handling