Supervisor, Registration Operations

In this role, you will lead and optimize vehicle title and registration transactions across the Southwest states. You will manage a team of RegOps Specialists, ensure compliance with state-specific DMV requirements and support customer-facing teams.

Lead and develop a team of RegOps Specialists managing state-specific title and registration processes Work hands-on with the team on transaction workflows and drive process improvements that increase efficiency and align with customer-facing operations Define and update team areas of responsibility (AORs) to ensure clear task delegation and accountability across the region Enforce compliance with DMV regulations across AZ, NV, CO, HI, UT, NM, adapting operations to regulatory changes while meeting state registration deadlines and business targets Identify systemic workflow inefficiencies, escalate critical issues and collaborate on solutions while holding team members accountable to company standards and KPIs Build relationships with internal and external stakeholders to achieve cross-functional goals Support field teams on nights and weekends with a flexible schedule and travel 25% to 50% of the time, including overnight trips 1 to 2 times per month for 3 to 5 days per trip

Bachelor's Degree, or equivalent experience 2+ years of leadership and people management experience in large organizations, with a proven ability to motivate teams and drive results Experience working with state DMV compliance officers and navigating dealer and registration license inspections Business acumen with a track record of improving operational and employee productivity Analytical mindset to identify trends, resolve issues and address blockers at all operational levels In-depth knowledge of DMV title transfer processes in Southwest states and business operations

Benefits
Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:

- Medical plans > plan options with $0 payroll deduction
- Family-building, fertility, adoption and surrogacy benefits
- Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
- Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA
- Healthcare and Dependent Care Flexible Spending Accounts (FSA)
- 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
- Company paid Basic Life, AD&D
- Short-term and long-term disability insurance (90 day waiting period)
- Employee Assistance Program
- Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays
- Back-up childcare and parenting support resources
- Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
- Weight Loss and Tobacco Cessation Programs
- Tesla Babies program
- Commuter benefits
- Employee discounts and perks program
- Earned Wage Access: Real-time pay access paid daily, subject to eligibility and schedule (applicable for below Sr. Managers levels)