E-Commerce Operations Assistant

Royal Canin USA IncSeoul, SeoulOn-siteFull-timeMid level, 2–5 yearsListed 1 hour ago

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About this role

Job Description:

Product & Assortment Operations

·        Support product setup and maintenance.

·        Manage product information updates and content deployment.

·        Ensure assortment information accuracy.

Campaign & Content Deployment

·        Upload campaign assets and promotional contents.

·        Support implementation of campaign activities.

·        Conduct quality checks before and after deployment.

Reporting Support

·        Prepare daily, weekly, and monthly performance reports.

·        Consolidate business data from multiple sources.

·        Ensure reporting accuracy and timeliness.

Operational Coordination

·        Coordinate with agencies and platform operation teams.

·        Track operational requests and follow-up actions.

·        Support issue resolution processes.

Quality Assurance

·        Conduct periodic SIS health checks.

·        Monitor operational accuracy and compliance.

·        Escalate issues proactively when required.