About this role
In Global New Accounts we review and approve the applications for new customers and existing customers. We not only approve the application; however, we provide one touch solution to US Customers. We are a team of 200+customer care professionals delivering extra ordinary customer service since we are the first face of the organization. We work inbound and outbound both.
Minimum Qualifications
- Graduate/Postgraduate
Preferred Qualifications
- Demonstrated ability to work independently in a fast paced, structured, high-volume environment with minimal
- supervision
- Proven negotiation/problem solving skills with internal and external clients
- Strong flexibility/adaptability to manage multiple tasks within stringent time frames while maintaining accuracy
- Must possess strong planning and organizational skills
- Demonstrated excellent written/verbal communication skills and ability to communicate and work effectively with all levels of management
- Must be flexible to work any shift during core hours of operations 24/7 ( Rotational Week offs & Shifts )